“Smitty is extremely knowledgeable, courteous and friendly. We are Retired Texas Law Enforcement Officers. Smitty stored our firearms while we visited Niagra Falls, Canada.”
“Recently special ordered two new trap guns from Johnsons, Carly the owner worked with me to insure that she and I both received a value for the price. Not long after placing the order Johnsons called to tell me both items had arrived. When the staff and I opened the boxes we were surprised that both items came with obvious factory defects. Not surprised in this day and age but the way the issue was handled by both Carly and her staff was first class. They without hesitation contacted their supplier and made arrangements for both to be immediately replaced. A customer could not ask for or receive this kind of service from a big box store,small business and family owned still proves to be the way to shop. Highly recommend Johnsons”
“I was impressed. I have been in multiple fire arm shops and often feel uneasy like I am a bother. There is just a tension in the air. I have also dealt with ones that if you do not buy everything directly from them, they shun and shame you.
Escarpment was none of these. Instantly felt welcomed, they were super knowledgeable and even conversational. They were patient with another customer who was purchasing his first pistol and walked him through the process and helped manage his very apparent nerves and excitement. They did amazing.
Another customer was looking to sell a firearm and they tried their hardest to make it work for him offering options. When they could not make a deal, they even gave him advice on how to achieve a higher price and how they could help him with the transfer.
They helped educate me on NY compliance and get squared away with a firearm transfer.
This experience alone will ensure i prioritize buying anything i can through them to support them and go out of my way 45 minutes to support their business. Great team there!”