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March 2024 by Edward Fiorella
Me and my fiance go to Speedway since we moved to Lockport for 4 years recently they have a new manager and he has refused to get and restock the products in the cooler you can clearly see what she wanted in back and he told her he wasn't going to get her it.A few days later she asked if they were going to get a certain scratch off they been out and his response was he has them but didn't feel like getting them. Now today at 745 this evening we'd Feb 28 2024 she had bought a can of something to drink paid for it then had 4 bucks in change and wanted to spend it on a couple scratch offs and again refused to take the change and told her he would accept it if she needed gas to get somewhere. But not for a scratch off ticket. Wonder if he would said that if it was my kid that wanted to spend her piggy bank change. This store also will sell scratch offs all night but won't cash your winner's in even if only one buck. Or in day time they told me they didn't have 200 hundred bucks to pay me when I just bought ticket from them.how about charging bottle deposit but won't take bottle back.the new manager seems to have a problem with females he is so nasty and degrading the way he speaks to females and he don't seem to do that too men is customer service and customer relations is horrible
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June 2023 by Spikegary
Nice gas station. A little hard to get in and out of the station due to traffic. Join Speedway Rewards to save some money.
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August 2022 by Maranda Rhett
Employees are unprofessionally rude and nasty ! Always have attitude or something sarcastic to say to me for some reason. I happen to be black and legally blind, so she's either Prejudiced or she has something against the disabled Or both the manager Dawn was right there and let her belittle me in front of other customers and never said a word.
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August 2022 by Colleen Kittle
Stopped in for gas and a lighter, I eventually just used my card at the pump because the only employee on was too busy listening to music with both earbuds in. I had to repeat myself 3 times for a lighter. Poor customer service, management needs to hire smarter
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April 2022 by Anthony Bateau
Good stuff inside the store, when you want to escape the fuel carnage
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March 2022 by Jon Wysocki
The staff here are always in a great mood. Very friendly. Great place to gas up your vehicle, grab a coffee or cold drink. They sell snacks, drinks, tobacco products Lottery tickets and more.
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February 2022 by Leonard Clark
It's really nice place. I liked how big the place was and they have decent gas prices
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January 2022 by Digi Tal
Everytime i come here their money order machine don't work. So they claim. The one girl even told me their to lazy to log in. Wow.
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November 2021 by Hanz Fritz
Always new staff when I go there, but they are always friendly. I commend their patience with me as there was a mixup with my giftcard, and I was getting a little short with them. Turns out it was my fault because I told them the wrong pump number!!! I felt so stupid!!!
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July 2021 by Lars Bambi
I moved to Lockport in January...I don't know anyone around here ... made a new friend. Jerry at the speedway...This is my gas station now he always greets me is small talk.Always friendly.
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March 2021 by Di Gi
Everytime i come here their money order machine don't work. So they claim. The one girl even told me their to lazy to log in. Wow.
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August 2020 by Edward Winter
I don't understand why they would put someone so miserable behind the counter. The few times I have stopped at this location she has been there. She normally works second shift. She was texting feverishly on her phone standing behind the counter and acted like I was bothering her. I used to work in customer service and never acted this way towards a customer. I understand what it is like working in a gas station and did it for many years. I never treated any of my customers like they are a bother, no matter how busy I was. The other Speedway stores I go to never treat their customers like this. I think this location really needs to look who they have working for them.
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January 2017 by bridget renee
There is woman who works here - I'm not sure if she's the manager or not. But I'd hope not. She is older, gray hair, deep raspy voice. And she is the most impolite person I've come across here. This morning while coming in quickly to buy something before work, she stood behind me for three minutes making coffee instead of stopping what she was doing to cash out. I've worked in customer service in many different capacities - you DO NOT do that. Other than this, she has been consistently unpleasant. She doesn't say hello, she doesn't say thank you, she doesn't say you're welcome when YOU say thank you. I know that myself, and people I am friends with that stop there in the morning (or used to) go out of their way to go down the street to Sunoco because she is so unpleasant. Now that I really think about it, there is another girl there who is pretty much the same as well (perhaps related) who has reddish brown hair, and again no hello, no goodbye, and stands there like she is either high as a kite, hasn't slept in a few days, or both. They used to have nice staff. Not anymore.
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May 2016 by Gray Snake
Weird staff
