Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment, blood and urine tests, and drug screens. The location, situated between Big Lots and Consumer Beverage in South Transit Square Plaza, is known for its friendly and professional staff. Many customers appreciate the helpfulness of the phlebotomists, noting that some staff members are understanding and gentle, especially those who excel at blood draws. To ensure a smooth experience, it is recommended to make an appointment in advance and complete the pre-check-in online, which can often be done while in the parking lot, reducing wait times. Despite occasional delays, such as being about an hour behind schedule, most visitors find the service efficient once they are attended to. The staff at this location are described as nice, professional, and asset to Quest. Face coverings are required at all locations, and COVID-19 tests are not available to those experiencing symptoms within the last 10 days. Overall, repeat customers have consistently positive experiences, emphasizing the importance of preparation and appointment scheduling to make visits quick and easy.
My phlebotomist was the best I ever had!! Even today, I don’t have any mark on my arm where I was stuck!!! The first time EVER!!!
March 2026
Phlebotomist was pleasant and very skilled and the blood draw only took a matter of a few minutes. The wait time was longer than usual due to someone calling in sick.
March 2026
I often visit the Lockport location. The staff is always friendly and do their best to get people in and out as quickly as possible.
