The Storage Mall in Lockport, NY, offers safe, secure, and easily accessible self-storage solutions. The facility is clean, well-maintained, and well-lit, featuring digital video surveillance and 24-hour access. Locally owned and operated, The Storage Mall provides a range of storage options, including drive-up self-storage units, boat, temperature-controlled, RV, and automobile parking, catering to homeowners, renters, businesses, and retail stores. Customers consistently praise the property manager for her outstanding service. She is described as friendly, efficient, compassionate, and organized, making the rental process seamless. Many have noted her willingness to work with clients, allowing them time to transition between units and ensuring they find the right size for their needs. The online rental process is also highlighted as easy and convenient. Overall, The Storage Mall is recommended for anyone in need of storage solutions, with numerous customers expressing their satisfaction and loyalty to the service. Visitors can expect a positive experience and are encouraged to seek assistance from the knowledgeable management team.
Efficient and comprehensive check-in. Very friendly staff. Premises is dated, but sturdy.
December 2025
Kelsey is amazing!! She's extremely helpful, her attitude and customer service is top tier! She helped me reserve a UHaul and couldn't have been more helpful! If anyone is looking for storage, I 110% recommend her location!
November 2025
So easy to get set up. The unit is exactly what I needed. Kelsey was so extremely helpful and knowledgeable!
