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June 2023 by Janelle Mantione
Truck shopping with Tracey was simple and easy. She found me exactly what I was looking for. Couldn't have asked for a better experience. Love my Nissan Frontier & so does my puppy!!
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June 2023 by Julie Ciccarelli
Staff are always so friendly and knowledgeable
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March 2023 by Paula Rehwaldt
Our dealer was the same one we had 3 years ago because I love her. She is the only one who truly works her butt off to help us out. When our lease is up again in three years, we plan on keeping it. She should get a huge raise! We only go to Marie Tabarnowski. Thank you and on a rating of 1- 10. She is an 11. From Paula & Tom Rehwaldt.
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November 2022 by Jeannie Schultz
The last few times I have visited was an excellent exp erience. Courteous, pleasant and they valued my time. I would definitely recommend West Herr Nissan of Lockport!
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October 2022 by Jeremiah Keleher
This was one of the worst experiences at a dealership I have ever had.
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October 2022 by Teri Flynn Comfort
Actually any of the West Herr locations are great. they are all experts in their fields. Joseph and the folks at West Herr Nissan are fabulous to work with and are very pro-active for you, your vehicle and your safety. Good folks. I recommend them ⭐⭐⭐⭐⭐
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September 2022 by Lynn Gehlert
Mackenzie made this car buying experience painless and quick! She was very accommodating and listened to what I was looking for in my next vehicle and was never pushy! Highly recommend stopping in and chatting with her!
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March 2022 by Melody D.
So the top one is from September 2021 Middle one is from Feb 25 2022 Bottom one is from March 11 Two weeks later .. Strange how my breaks went from 5 to 6 to 5 again Retrain your guys and stop trying to play games with woman..
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February 2022 by Brad Wagner
My dealer took very good care of everything I needed
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February 2022 by Mark Potter
Sales women Tracy Mcmann did her job very well thank you
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February 2022 by John Strong
Great customer care
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December 2021 by Jay T
Excellent service,everyone was great
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October 2021 by Simon C.
The sales team and service depart here are always friendly honest and helpful. I bought and service my car here and I will always be a loyal customer just based alone on the way they respect the customer. If you are in the market, just pop in and ask for Coach or Tracey. They will go out of their way to make sure you are treated well and get what you need when you need it!
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May 2021 by Lathan T.
The dealer has pretty good customer service and representative, but the reason for the two stars is with a credit score above 700 i had a down payment of around 15% when they were only asking for around 10%, they convinced me that i was going to get approved for the car so i put a deposit down. Turns out they sell the car, don't approve me, and when i come back to get my CASH deposit I now have to wait 3+ days to receive a check in the mail
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August 2020 by Drew R.
Scott and Joe's team is one of a kind! I was weary coming in to trade my car in due to a building credit score, but Scott made me feel at home and assured me that we could get myself the vehicle I wanted. I thought I would have to have a family member co-sign for me to even get a loan with my trade in but Bryan the financing guy was great and got me a great interest rate considering my newer credit score. I couldn't be happier with how the process went. I would recommend this dealership to anyone I know! I definitely will be a continued customer in the years to come. Thank you Scott and Joe!
