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“Incredible, the kind and polite treatment I received at this USPS office, the 2 ladies who helped us, my respects to them.
The Jackson and Forrest Hill Ofcs should learn how to treat a client”
“I am actually amazed at how consistently excellent my experience at this post office is. The people working here are nice and friendly, they handle things efficiently as possible, they’ve always been helpful at explaining different options to me, they made my passport application go as smoothly as possible, it’s just a great location. Sometimes there’s a line but they handle it as efficiently as can be. Just really great experience here all around.”
“After having a bad experience trying to get passports done at another usps. We came here to hoping to get it done. Gary helped us with a smile very pleasant and knows what he's doing. Had all our things in order very quickly.”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“We love all our Post Offices, and we think it's great to have such convenience for all citizens. With the highly aggressive competition from private firms with huge corporate funds, we appreciate that a taxpayer funded government institution is subject to budget cuts, and often local Post Offices are not given the manpower they require to keep up with the demand on their staff. We Thank You ALL USPS mailmen and women postal workers.”
“I love visiting this post office! Despite all the older negative reviews, I’ve foundthe staff to always be really friendly and helpful. Lines are long sometimes but not their fault.”
“Eddie helped me with my children’s passports and he made the entire process so easy. He answered questions about the paperwork and was knowledgeable about a unique situation we were dealing with. He was meticulous but everything was done quickly and perfectly. My daughter is 2 1/2 and my son is 7 months, they were both having a bad day because a lot had gone wrong, but Eddie made it brighter. He was extremely kind and patient with my both of them. In my opinion, Eddie is worth more than 5 stars.”
“I honestly don't understand why the reviews are so negative from other people. Coming from Brooklyn, this post office is a blessing in comparison to what I've dealt with in the past. There is usually never any rush so I'm in and out and there is also a parking lot as well. I've only dealt with two staff members who seem to be there regularly and they are both extremely helpful and kind. I've been mailing out everything from here the past few months and don't plan to stop in the foreseeable future. Keep up the great work!”
“I have used this Post Office on a regular basis for over 15 years. The staff at the counter are unfailingly polite and helpful. Many have worked there for many years. I have often seen them be very polite and helpful to others, especially to people who had language or other difficulties. I cannot understand why anyone would criticize the staff at this Post Office.”
“This is the best usps location I have ever visited.
Staff here is so nice and helpful. They greet every guest. Brian was really helpful. I am so glad that I came to this location.”
“I usually go early in the morning on weekdays. I've never had bad experience from here and been going here about 2 times per year for 10 years for shipping out items.Always prompt, courteous and efficient.”
“It's really sad when you see the USPS places get such low ratings. I get both sides of the coin. There are some folks working in other postal offices who are not cut out for customer service jobs.At the Glen Oaks postal office, they have the highest rating I would gather anywhere in Queens. The employees here are amazing. They work so hard and are polite.Just make sure you do your part as a customer following the rules and the transaction should go through easy.Keep up the fantastic work, Glen Oaks postal service!”
“Highly recommend. Lois helped us out and she was professional and kind. She made a mundane visit to the post office enjoyable. Also - close to a pharmacy, coffee, etc. if you’re running errands. Plenty of parking nearby.”
“Rarely review, let alone for USPS, but I had a really excellent experience with a USPS worker who was my clerk on Saturday, April 24th, 2021. Her nametag said Jane (receipt said Clerk #10 if that is helpful at all). I was shipping 4 separate boxes Priority Mail and she recognized that 3 of the boxes would be able to fit in flat-rate priority mailers without even having to open the boxes I had them in. She dropped each box into a flat rate mailer for me and taped each one up and helped save me $30+. Excellent experience. Thank you, Jane :)!”
“Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.”
“I think you'd probably have a good experience at any post office outside of Brooklyn. That being said this was my second or third time at a post office in LI. I had a great experience at this (Carle Place) post office yesterday. The postal worker was very polite and patient as she handled all the mail I had to send out. The office is very clean and inviting (again, if you've been at post offices in Brooklyn you definitely can make the comparison). I came in the early afternoon on a weekday and found a lot of street parking.”
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“I came here to do a passport appt. The ladies that work here are very nice. They were super knowledgeable & the whole process was so smooth. I will now be coming here instead of my local post office LOL. It is very well kept and clean. It smells so nice in there.Thank you ladies. ?”