June 2023 by Paul H.
1N has systemic issues with the ability to access cash from the ATMs at Locust Valley, Bayville and 37th Street NYC locations (I use them all). Earlier this week the "one" ATM at LV was out of order for several days. Over the past few months, I've experienced situations that the various 1N ATMs were unable to dispense cash "at this time." I contacted both LV and Bayville and told them of my concerns, but the problems continue and seem to get worse. I attempted to write a complaint on their website, but it never transmitted. I called 1N Customer Service and they provided me with a fax number to send them my complaint. I sent the fax on Tuesday (6/13/23) and have yet to hear from them now 4 days later! If accessing cash at the ATM is important to you, 1N may NOT be your bank!
