Apple Bank is a local financial institution that is renowned for its exceptional customer service and personalized attention. The bank's staff, including the helpful young lady on the phone and the knowledgeable Jose Jara, are praised for their willingness to assist customers with any issues or questions they may have. Customers appreciate the bank's commitment to providing local, personal support, even during late-night hours, rather than relying on automated systems or overseas representatives. Furthermore, Apple Bank is recognized for its competitive savings account rates and its proactive approach to monitoring customer accounts. The bank's branch managers, such as Jose Jara, are commended for their kindness, consideration, and dedication to ensuring a smooth banking experience, even during difficult times like the loss of a loved one. Customers who have had the pleasure of working with employees like Nanette and Oma at the Long Beach branch have consistently reported a pleasant and accessible banking experience, especially in comparison to larger national banks. Overall, Apple Bank's commitment to personalized service and customer satisfaction has earned it a strong reputation within the local community.
I needed a notary and live out of state and Jose was just awesome. Very friendly & professional manager!
August 2023
I have been banking with apple bank in long beach, ny for a long time and have dealt with Jose Jara, he is wonderful, very helpful, takes time to explain everything and very nice . It is a very pleasant experience dealing with Jose.
March 2023
Great bank! Nanette and Oma are always helpful and accessible. I have heard horrible things about Chase Bank but have always had great service here!
