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April 2024 by carl lieberman
Always friendly and helpful
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August 2023 by Andrew M.
Over 40 minutes to answer the phone in the pharmacy. This was after a previous call and 10 minute wait that resulted in line disconnect.Pharmacy is not senior friendly. They do not delivery unless you have an online account and credit card on file. If you are a senior without the CVS app you can't set up delivery. The store will not do it for you over the phone. Use a local non corporate pharmacy instead if you can. Person who eventually spoke to me was put out by having to answer an inquiry.
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July 2022 by Noah K.
My weed dispensary has better office hours! Horrible phone system. I've switched everything to Precision Pharmacy.
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March 2022 by Fred D.
I stopped in to pick up a few things. About ten items or so. When I got to the register an employee motioned me toward the self check out. I told her I didn't want to use that and proceeded to put my items on the counter at the register. She condescendingly said who do you think is checking you out. At which point I walked out of the store. I'm not working for CVS I was attempting to be a customer. Never again.
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January 2022 by Liz W.
In person, the staff is helpful! Very busy, but it's a popular pharmacy so the long wait is not the employee's fault. They've always answered all my questions and are very polite. However, I called ahead to make sure they received my daughter's medication and was on hold for 53 minutes before someone picked up only to immediately hang up on me!! I was INFURIATED. I called back and was on hold for another 47 minutes. They picked up and helped me out because there was an issue with insurance coverage which I suspected. The help was great, but to be on hold for almost 2 hours and to get hung up on was absolute blasphemy. Busy or not, the phone shouldn't be on hold for more than 10 minutes.
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January 2022 by Gail B.
Worst pharmacy ever. Nasty rude workers. They don't answer their phone. Take your business elsewhere.
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October 2021 by Julia H.
This pharmacy is a disgrace. I have severe bronchitis and wanted to be sure they had all my meds before I went all the way to the store. I called the pharmacy 3 times and waited on hold 20 minutes each time. I then called the front and the supervisor refused to help. I called the pharmacy again. I was in the store but kept my phone on hold for 45 minutes to show the staff. They basically said too bad. Their policy is to refuse to take calls because they are too busy. During this crazy rush at the pharmacy the manager just left. I am still on line and no, they do not have all my meds. Third world service at premium prices.
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June 2021 by Nick F.
Clean CVS. Helpful staff. Well stocked. Gotta love the 40% off rewards coupons! Shop Local.
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April 2021 by Janet R.
This pharmacy is very busy. They try to keep up but at times you may have to wait a little for an RX, although you thought it was done. I wouldn't say they were friendly to customers but they do try to be polite. The store appears clean and has self check out as well as one or two regular cashiers. Make up and vitamin prices are rather high though. It's a cute little store that tries to most the most of its space. The store is generally busy as well.
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August 2020 by Potato M.
Great store, great pharmacy, great workers! Love this store and was happy about them adding a restroom, however, it is always filthy. Please have someone clean the bathrooms hourly. Otherwise, love this store!
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August 2020 by Jamie T.
We literally waited an hour for Augmentin which was called in earlier. When we finally got to the cashier; and asked about the abnormally long wait; the extremely rude cashier said I called your name. As I explained to him, I had not moved from the spot which was about 6 ft fromHim. He looked at me and said whatever we're not discussing it. Take your business elsewhere people.
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March 2020 by Suzi Q.
If you're looking for a friendly neighborhood pharmacy where you get to know the employees and smile your way through tough times and being sick, don't go to this CVS. As this is my 4th time here, I can assure you, it's my last. Note to CVS-If you sense that your employees don't want to be at work to assist in health and well-being during this horrible crisis, so be it, however, if smiling or being friendly is such a daunting task, perhaps they should take the day off. This is the most "low-vibe" CVS I've ever been to. If anyone in the Long Beach area can recommend a local friendly pharmacy where you don't need anti-depressants before you leave their building, please let me know.
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March 2020 by Louis R.
Staff Friendly / Didn't seem very well stocked; maybe cause it was the dead of the winter. Things really get crankin' here during the summer.
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August 2019 by Jillian D.
When I walk into a store several minutes before closing, I can't help but to feel embarrassed because I know the staff can't wait to finish work and be done with their shift... wouldn't you? Anyway, I made a CVS run and took my chances of getting to the store right before closing just to grab ONE item that I needed! In fact, I parked in front of the store at exactly 9:59pm, no exaggeration!! A CVS employee, Kim was standing by the door getting ready to lock up and I asked her if I can please go inside to quickly grab one thing... She was VERY POLITE, Welcomed me inside, and then asked what I needed. She then located the item and by 10:02pm I had already paid and I was back inside my car. I'm sure the service was expedited due to the fact that CVS was about to close, but I was beyond amazed and satisfied with how respectful, understanding, and friendly the staff was. Not to mention, I left Long Beach CVS feeling so happy for allowing me to come inside for this purchase because it prevented me from having to go to Stop & Shop OR the 24 hour CVS in Oceanside for that one item! Thank you again Long Beach CVS - especially KIM.
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July 2019 by Jim D.
Hi Yelp friends, Long Beach residents and vacationers. Welcome to the CVS pharmacy located in beautiful Long Beach, Long Island. Hey Mom, we forgot the sunscreen. flip flops, beach umbrella, towel, cold water, cooler. etc. What!? No worries at all, you can easily stock up on these needed items at the friendly convenient CVS. And it's just a block from Long Beach's beaches The more places I shop and frequent, it becomes clearer to me how important good staff/customer relations are to my shopping and buying experiences. I will actually prefer a smaller and sparsely stocked establishment, if I am greeted by smiling and helpful, courteous associates. This has become more and more the standards that I am looking for when spending our hard-earned money. This CVS pharmacy in Long Beach hit home runs on all points. I loved the ample parking available, whether it's in their smallish private lot or in the huge stretch of municipal parking that runs in the middle of the road. Being from Queens, parking is so important to me. It was my first time in this CVS but I was made to feel so welcome. That's the big one for me. I was greeted by several associates who asked me if they could help me find what I needed. I made use of their help and was quickly directed to what I wanted today. I was also greeted by a very pleasant gentleman, a store manager by the name of Adam. Adam was genuinely helpful, friendly and welcoming. What a joy! Lately, I feel that some other local stores I shop in everyday, now take my business for granted. Perhaps through familiarity. No worries folks. I found a spot that's happy for my daily businesses. A place where I could ask for what I need without feeling that I was imposing. I'll be doing more and more shopping and spending here. I guess, rather than the competing place across town that I work right next door to. Yes! I'd rather travel a mile extra and perhaps spend a little more money for my much-needed, good old friendly customer service. Good customer service is rapidly becoming the most important attribute for when I shop, dine and spend. Thanks for making me feel so welcome. I love it, see you tomorrow and everyday. Why ..? Excellent Customer service and customer courtesy !