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April 2023 by Erik
I’d give them 0 stars if it were an option. I called to find out they carried a specific item because I lived over an hour away and they came recommended. I specifically inquired about their store hours because I was coming from a far distance and only could get to the area once or twice within a month’s time. I arrived during business hours an hour prior to closing time after rushing out of work and driving an hour and a half. They were all inside the store. Other friends who live in the area said that they were over priced and not worth it. I guess it all worked out in the end.
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July 2022 by Stuart Kahan
Fantastic service and superb workmanship. Designed wedding band that was truly outstanding. Constantly getting raves about it.
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April 2022 by Harold K.
I have had jewelry custom made by Steven. I have sold old jewelry to Steven. And, I have purchased several beautiful pieces and had repairs done. I have enjoyed every transaction with his honest capable and friendly handling. My family has used him for a long time and all agree that he is great to do business with. I recommend him to everyone and no one has ever been disappointed. No, I am not a relative or personal friend but would be proud to be either.
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December 2021 by Ellen Nelson
Wonderful remake of a diamond ring that I inherited from my mother. Great design. Thank you
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December 2021 by Megan Fogarty
steven created an amazing custom ring for me, i’m so happy with how it turned out! i also bring my jewelry here to be cleaned or fixed. great customer service & they are very quick!
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August 2021 by Louis R.
We were referred to Steven by our Wedding Photographer - Lisa Dawn (Amazing - BTW) - Little did I realize my very own Father - a Long Beach native - (may he Rest In Peace) - frequented this establishment. Devine providence! - I had tried other jewelers; - even went into the City once - and poked around; - I tried searching the internet; - Just couldn't find what I wanted. Estimates / Prices that I was getting was truly insaneEnter: Jewelry by Steven - Wow! - Steve is amazing - very patient. Steve - thank you for listening to me and helping to "single handedly" - using your amazing software program - to help forge the unique piece of art that I wanted. You truly were perfect! Thank you for being honest and helping me to find the appropriate metal and design that would work best with me - as a practicing Emergency Room Physician - I'm looking forward to wearing my ring - beneath my gloves - when I perform procedures. I know I will be safe. Please see the attached picture of my ring. I look forward to seeing you and your team again soon. Once again - thank you for taking the stress & the mishagosh out of this daunting task. Thank you for actually pulling out the prayer book and ensuring that my design was truly perfect! You are a true "Mensch".
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June 2021 by Bobby N.
I am not a big jewelry purchaser, but every time I have had dealings with Jewelry by Steven over the past two decades, whether it was purchasing something for my wife, or getting something fixed, or just a stainless steel watch band adjusted, Steven and staff are never anything but friendly and professional and efficient. There is no pressure and options and costs are openly described with no surprises.
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January 2021 by Jacqui a.
Superb service combined with an extremely skilled jewelry maker/ designer make this the best jewelry shop. Everyone there is so nice and helpful. Many different price ranges.
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January 2021 by Laura G.
I took my daughter to get her ears pierced. I was so nervous, had my phone ready with YouTube and her tablet to distract her. The team here were so good with my daughter. They let her picked out her own earrings. They explained the process to her and talked to her. They were amazing. My daughter didn't even need the tablet to get distracted.
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December 2020 by Chris Burke
so nice! soooo helpful!
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August 2020 by Alan B.
What a great place to shop for a gift. The staff are patient and professional, regardless of your budget. It puts a smile on their faces when you walk out happy with your purchase. And if you have something in mind that you don't see, they can help you design a unique piece. But most of all these folks are honest and trustworthy and they do quality repair work.
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February 2020 by Leticia Santana
Absolutely amazing work!!!Loving all pieces of jewelry.I wear them everyday.
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November 2019 by Michael Asheroff
Friendly knowledgable and caring staff. In a business where trust is important - this is where you should be.
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March 2019 by Harriet Slaughter
Delightful people and talented jewelry designers.
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February 2019 by Zig B.
I have two good watches that I brought to Steve on a friends' recommendation. They both needed batteries and one needed a replacement pin for one of the watchbands. To start with, I never got even a 'hello' from Steven, In fact he never even emerged from his workroom. 'Donna' was behind the counter and was very nice; she could do better. I'd gone to Brooklyn to see 'Che' who repaired watches - he would have done the job in fifteen minutes in his shop, only to find that sadly that he'd retired. The upshot - on one watch Steven forced a size 22 pin in a space meant for a size 18. which bulged and broke off within a day. On the other watch he needlessly removed several pieces from the band which is now too tight. I'll put in the correct pin on my own - not a big deal. And this took two weeks!! If he didn't want the work he should have said so and that would have been OK. And yes, I was overcharged. Well, maybe he's better with jewelry. Wucchh! Ziggie B
