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December 2023 by Mark K.
Always professional and complete. Often fix a minor issue while you wait Polite and informative. Excellent selection. We bought 2 electric bikes and love them.
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December 2023 by Vicente Gonzalez
Excelsior staff and customer service! I highly recommend them, I wish I can give them ten stars!
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October 2023 by Mike K.
Not recommended.Visited their location last week. As promised, evaluated my bike free to determine needed repairs,then proceeded to tell me that my 9 year old bike needed a new tire, new tube, new derailleur, possibly new brakes, and would charge for adjusting my brakes if needed even if pads did not need to be replaced. I found another local bike store in Long Beach near Lauralton, which didn't try to sell me anything. They recommended a new tube and said "You might be lucky and get by with just a new tube instead of replacing the tire too". I decided to be on the safe side and bought a new tire.What a difference in service and price.
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October 2023 by Jeffrey Bravura
Moved to LB 4 months ago, came into the Shop for a simple tune, fantastic shop, highly competent tech staff and they also have a Great selection of gear and bikes. Converted my MTN bike tires to street hybrid, rode the tires for 10 minutes no Bueno. I got a full refund and a smile. Just had a new chain and rear cassette installed, they did a quick tune For Free! I tell everybody I know "this is the Place" where my next bike will be purchased, in Person the Old Fashion Way?Shout out to Malcolm, Warren and the Crew?
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August 2023 by Sterling Smart Corp Corp
I bought tires from the bike shop on the corner. On pacific blvd ,i paid two hundred dollars for the tiresThey're supposed to come with the tubes inside the tires! Instead They charged me for the tubes and the tires. But did not put the tubes inside the tires. That's why my tire kept going flat.!!!! I bring the bike to them and they tell me you need tubes? I just bought Tires and to some you last week! Well there's no tube in the Tire and if you want, I can charge you thirty dollars and put the tube in today!!!! Your kidding? No I got to make a living!! Is his words! You try to be good!
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August 2023 by Katherine J.
The bike is delivered to you. Jacob provides a decent beach cruiser at a reasonable rental and picks the bike up. Painless.
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May 2023 by Dennis Herman
Best bike shop around. They fixed assembly issues by the bike ship in my home area of Oceanside which I will never go to again.
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May 2023 by Keith Schare
Brought my bike in for needed repairs. They were very professional and handled the issue. I could tell they were really focused on making sure I was happy and satisfied. This is a great shop and look forward to going back in there again!
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May 2023 by John Sunset
Overpriced and dishonest. I came in because I had a flat tire and the owner tried to get me to pay for a complete tune up for $199. Told me I needed new brakes even though I had new ones put in a week before! I was also told it would take TWO DAYS to fix my flat!
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December 2022 by Luis Diaz
Clean store, helpful staff and great products. I bought my bike from them a few years back and bring it once a year for routine maintenance. Free air pump outside the store is also a huge plus!
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December 2022 by Kathy Campbell
???I have to say that I was very worried about purchasing a bike this time because I have been suffering with some bad health problems that have me moving slowly. I can say that the salesmen were all so patient with me. They helped me to pick the best bike to provide easy access. Helped me get on and waited until I was able to mentally convince myself of how to get off. I picked my bike up today and they went over every thing. Cesar, Max and another kind fella(sorry his named escapes me) gave me back my confidence. This is a great place of business. I will ride that bright orange bicycle in representation of everyone suffering with multiple sclerosis. I love this place. ???? so many bikes to choose from.
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December 2022 by Craig Attwood
Great service ! Owner helped me find parts for my electric bike online and installed . He could have ordered them himself and charged me more. Excellent Service and pricing .
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December 2022 by Happy Mountain
I sure banged up my bicycle bad (and me too!)Never used this shop before, but certainly will from now on. Bicycle rides better than new!! I found them honest, helpful and organized. A very good experience.Thank you Long Beach Bicycles!
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May 2022 by Andreas T.
Excellent and supremely friendly service at a well stocked shop. Will definitely be back!
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December 2021 by Harris Bak
Incredible service. They picked up my bikes, serviced them, and returned them. Reasonable price, great service with a smile. Delivery was right on time.Bob even gave me tips on maintaining my bikes at home.I highly recommend them!