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“Been going here for years. Very easy to ship things here with ups and FedEx, great customer service as well. Highly recommend coming here. Shayana is always helpful”
“The UPS store is amazing and their employees are so friendly! I went in today and the employees Storm and Kameron provided a brilliant visit. Their customer service was on point!! They need to be recognized for their job well done.”
“Each time I use the services at this store I always have a positive experience. Yesterday was no different. There is usually a line, but the staff works quickly and always with courtesy. Cameron is extremely pleasant and efficient. He always greets you with a smile and positive words.”
“We purchased an item at auction which UPS Store #0691 collected, packed and shipped to us in Ireland. We are absolutely delighted with the service they provided. The item was expertly wrapped and packed and delivered in pristine condition really quickly and efficiently. We would highly recommend them.”
“What truly sets them apart is the staff. They are consistently friendly, courteous, and incredibly professional, always going the extra mile to ensure everything runs smoothly.”
8:30AM - 4:30PM
672 Dogwood Ave, Franklin Square
Mailbox Centers
“I go there often for returns and they are always friendly and helpful. I have a store right by my house but I choose to drive a little farther to go to the Franklin Square one on Dogwood Avenue. Always smiling faces. Even when busy they are handling everything with grace.”
“I accidentally returned an Amazon item here using the wrong QR code. 10 minutes later, I went back and told them and the lady at the register went to the back room for 5 minutes and found my package that I had originally brought. I was very impressed with the dedication she took to find it. She came out with the package and scanned the correct QR code I had and I was correctly issued my refund. I really appreciate how helpful and nice she was as this was top tier customer service.”
“I do most of my returns at ups in Freeport and the staff have always be super pleasant and helpful! I’ve been there when it’s empty and when it’s busy, they have never failed to provide courteous and friendly service consistently!”
“This is the ONLY ups store I go too! The manager Russell rocks and so does his staff! You are in and out! No matter how long the line is! Very friendly and helpful! Continue the great job! KRIS!”
“I have nothing but great things to say about the service I’ve recieved here I shipped two computers to Florida. I’ve never really shipped anything or anything this valuable for that matter. They were very nice courteous explained how everything works. I also asked them to pack The computers up for me. I’d say the only thing was the package was delayed for a few days but that’s not their fault it Happens. I received the box in Florida and man did they go above and beyond To make sure that My computers were packed safe bubble wrap, foam, packing paper, screen protectors the whole 9 yards! I am very grateful to the ladies that helped me that day. Thank you For getting my computers to me safe.”
“This is by far one of the best UPS locations. They’re always efficient and professional. Alonzo really helped me out with my super heavy package. He helped me once he saw me struggling carrying it into the store. Thanks again!”
“Jada provided exceptional customer service during my visit. She was professional, knowledgeable, and incredibly patient while helping me resolve an issue with an important document. I was having trouble getting it printed in the correct size, and she took the time to understand the problem and guide me through the process until everything was printed perfectly.
Her positive attitude, expertise, and willingness to go the extra mile made a potentially frustrating situation easy to resolve. Employees like Jada are a tremendous asset to UPS. Thank you, Jada, for your outstanding service!”
“Kurt Manager was extremely polite He was very informative. He made the process simple. and he was very professional made it worth my time and money and wouldn’t give a second thought to come back just because of him.”
“This is by far the best UPS location. The three gentlemen here are always calm, friendly, and make every customer feel comfortable, even when I arrive with many packages. They never seem stressed or overwhelmed like at other locations. So glad this is my neighborhood UPS”
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“The service at the UPS Store in Long Beach, NY is consistently exceptional. I’ve had multiple copies made, I’ve made many Amazon returns, and have shipped large packages. Melanie’s attention to detail and friendly personality is outstanding.”