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December 2022 by Randy Kinsley
They do a good job but keep your questions to a minimum the staff can be extremely nasty.Services: Pedicure
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November 2022 by Cheryl H
They do a good job but even with an appointment I had to wait an extra half hour. The staff was rude and acted like this was my fault.Services: Pedicure
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October 2022 by tish wright
Today's visit wasn't a great experience! I had an 11:00 appointment wasn't taken until 11:30am. Waiting is not an issue if you just let me know you're running behind schedule .however the woman in charge Nina has been very short and rude my last few visits I thought it was just me but when I read the reviews I see it's not just me.. moving forward I will take my $125.00 every two weeks where it is appreciated.
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October 2022 by Amy O
I wouldnt come back here-It was rushed and even though i got the most expensive spa pedicure they didnt really take their time -and i was there two hours before close.Also the woman messed up the two big toes. She applied an oil over the polish and then had me dry them under heat. Well they dried all wrong and messed up and they said they didnt have time to fix and id have to come back tomorrow. No sorries / apologies offeredThe worst part of it was that they were not warm, welcoming or friendly. It’s not a place i would come again- quite disappointed. You want to feel relaxed and valued and pampered a bit. This was not that.Services: Hand & foot massages
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October 2022 by Alexandra Lilliquist
I had a lovely experience at this nail salon. I was in town for a wedding and needed a last minute mani and pedi. They fit me right in and truly delivered on a quick, quality service. The salon is clean, peaceful and the women who work there are very nice. If you're in Long Beach you have to come here!Services: Manicure
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August 2022 by Julie Grant
Absolutely horrible job! I came here last Saturday for a gel manicure and regular pedicure. By Sunday my pinky nail broke from putting my hand into a diaper bag to retrieve a diaper. I went back Monday morning and I asked them to fix the nail and also asked if they could put a tip on since it broke not even 12 hours later and I have had long nails for years. I was told it would be $5. When I pushed back I was told "your nail, your problem." I was pretty enraged since I get my nails done every 2-3 weeks in England where I actually reside and they NEVER BREAK. I told them just to fix the nail by repainting it with gel and I left. fast forward to a week later and my nails on my left hand have now broken to nubs and the polish on my toes have chipped. I have never seen anything like this in my life. I will never return to this dump the next time I'm in Long Beach visiting my parents. absolutely horrible job and it cost me $61 + tip!Services: Pedicure
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August 2022 by Melissa K.
i got a powder manicure which should last for weeks and it chipped after 2 days. i went back to get it fixed and they said they didn't have time and to come back later. i called to try to make an appointment to come back and they hung up on me. very upsetting
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August 2022 by Meg D.
just got my nails done. a young girl did them and was awful. made 2 of my fingers bleed. left nail polish on my finger. had to tell her to round out my nails bc she left the edges like daggers. awful awful. think she even picked the wrong shade of color. i wish I left her no tip !!
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August 2022 by Theresa K
I have been going to this place for years and would love to speak to the owner. When my husband was buying me $500 gift cards I had no problem getting any appt. The technicians there are wonderful especially Lisa and Lilly! But the woman who runs it is horrible. Now when I call for an appt a week in advance, she says “ call next week, can’t schedule ahead of time” and when I call the next week there is nothing available. Myself and several friends who frequently went there monthly spending up to $200 have all left in search of better customer service. It is a shame the owner is not present and doesn’t know how many local customers he has lost.Services: Foot massages
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June 2022 by Shaye R.
Awful experience. My sister and I just went here to get our nails done for our brothers wedding. We spent $185 dollars together - my thumbnail has a dent in it and my sisters nail has a hair in it. When I asked to have them fixed, the manager (? Or woman in charge) scoffed at me, rolled her eyes and tried to disregard me. I asked if we could come back to get it fixed and she again, gave me an attitude. I'm sorry, but we just spent almost $200 and you're unwilling to fix YOUR mistake? I asked if I could make an appointment for tomorrow and she said I have to call tomorrow after I sat through my manicure to her answering multiple calls setting up appointments for tomorrow. As mentioned, we have a wedding with several events so getting an appointment set up is important. After I get my nails fixed here, I will NEVER return. They lack of customer service etiquette is a hard no for me. Plenty of other nail salons - location might be convenient but I'd drive the extra blocks just to avoid this place.
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May 2022 by Amanda P.
Name should be changed to Lucky to be treated well and have a decent manicure. Staff is super rude and obnoxious. Will not come back here nor suggest to anyone
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March 2022 by Kathy Goldstein
All the girls have skill! I highly reccomend this place.
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September 2021 by Heather Adams
Great manicure and pedicure. Had eyelash extentions this time and I love them. What a beautiful job Ninadid. They look so natural. Highly recommend them.Services: Manicures
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August 2021 by Amrita Belpat
Good service, attentive and neat
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August 2021 by Dina C.
Horrible customer service. Do not go there if you want to be treated like a customer. I went on Tuesday for a powder manicure that cost $40. On Wednesday one nail complete as chipped off and Saturday another one came off. On Sunday I went to get it fixed and she refused. She told me to come back at 500 but was taking people walking In and making appointments but said she didn't have time for me. Only paying customers. Please don't give them your business. Very rude and unprofessional.
