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April 2024 by SMD
So last year I was doing job applications and I came across a job vacancy at the Oceanside Branch. They needed a batista.I went in and spoke to an employee who confirm they had a vacancy. When I actually walked in and I introduced myself to the manager, now it became we don't have any vacancy. Being African American I felt slighted and discriminated upon.So I saw another vacancy for the Island park branch. I called there spoke to someone and distinctly asked if they were diversifed and was told yes.This caucasion manager interviewed me. It was an intense interview. At one point I thought I was being interviewed for a CEO position at a fortune 500 company.This manager was asking me all types of questions giving me different scenarios. At one point I kinda felt she wanted me to fail the interview.After the 5th question this manager should have realised at 54 years old, in this business, I must have known how to act on a job.The interview lasted for about 45 minutes and after each question the manager said excellent good answer.So to my surprise when I didn't get the job I was confused. The manager after the interview, asked me what happen to me when I tried to get a job at the oceanside Starbucks.So apparently when I asked the person who picked up the phone if they were diversified she told the manager.I told her that I saw there was a vacancy online and when I went in the manager told me there was no vacancy.She then proceeded to tell me.not because I saw a vancy online means there is actually a vacancy. She then say to me take this story for example. They have that I have a vacancy but I don't.I was confused because if they weren't no vacancy why did this woman let me get dressed and came out to the cold just to interview me for almost an hour to tell me they had no vacancy.It's obvious I wasn't the right race.
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March 2024 by Damion Santiago
The staff at this establishment are very rude and get an attitude when ordering and/or recieving your order. Will not go back.
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January 2024 by Angie Chieffo
This is the best Starbucks. They are also clean and the staff is the best. The staff is my favorite part of this Starbucks they are great.
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January 2024 by Angie C
This is the best Starbucks. They are also clean and the staff is the best. The staff is my favorite part of this Starbucks they are great.
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December 2023 by Larry G
A frap is basically a lill sugar sweet flavor full of ice. That’s all it is…
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December 2023 by Jason Scott
Made my order correctly and
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September 2023 by J.H
Bought these cups in-store two days ago they all cracked and broke within a day.Called the store they told me to come in and swap them out.Went in today and dealt with the manager vilma or wilma i don’t know the exact spelling.She was flat out rude and basically told meto kick rocks“ Call corporate and deal with it “ ..Have no idea how a person with such horrible people skills could become a manager of a store.Besides that the store has always been pleasant and good.Thankfully i just got off the phone with corporate and they showed me the respect a customer should get and fixed the situation.
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September 2023 by Jennifer Tannazzo
The person helping me was nice and tried hard. Only thing is the drinks were terrible. I truly believe the employee was not trained as a barista at all and just left alone.
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September 2023 by Jay D.
Bought these cups in-store two days ago they all cracked and broke within a day.Called the store they told me to come in and swap them out.Went in today and dealt with the manager vilma or wilma i don't know the exact spelling.She was flat out rude and basically told meto kick rocks" Call corporate and deal with it " ..Have no idea how a person with such horrible people skills could become a manager of a store.Besides that the store has always been pleasant and good.Thankfully i just got off the phone with corporate and they showed me the respect a customer should get and fixed the situation.
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August 2023 by M
This store lacks customer service. The manager is sloppy. Coffee is marginal.There is a coffee shop just over the bridge in Long Beach, much better or DD up the road.Bought coffee for our monthly women's group. They ground it so finely it tasted burnt. The manager refused to take it back.Never again for this location.
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August 2023 by Angela Sorrentino
It I could give 0 stars I absolutely would. Extremely unprofessional and rude employees. I went there today and ordered THREE coffees and when I got to the window the man helping me said he only got two, so I asked if he can please add the third one. Even though it was HIS MISTAKE (no biggie, mistakes happen), he told me that I would need to park and go inside to resolve the issue after I WAITED 20 minutes on line. I ended up leaving with none of my coffees and will not be returning.
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June 2023 by Christopher Konopka
Quick in and out drive-thru. Accurate order. Nice , helpful worker.?
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May 2023 by raul r
The guy that took my order was nice, not sure what his name was. Leila (I think that’s her name) made my refresher but didn’t bother to shake it even though the store was empty and they seemed more than staffed. She did forget the strawberry inclusions, to which I asked a different barista to please add since she was doing something else. Both seemed to have an attitude, and then she just added the dried strawberries on top without mixing them in.
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May 2023 by Alice Fartushynska
I’ve been there three separate times and every time they’ve made the wrong order. CHECK WHAT YOU GET. They mess up way too much for the money they are receiving. How hard is it to look at the tag and make the drink correctly.
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May 2023 by Emma Jewell-Eaton
The staff there is lively and happy. Very friendly ppl. The drink was amazing too! Better than the usual I get somewhere else.