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December 2023 by Mace L. M.
Been going to this bank now. A few years ago because of the pandemic so many things changed. It's for good. Most of the staff are helpful.
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December 2023 by Brett B.
Never had a problem here. Deposits, wire transfers, etc. Always polite and professional. Seems like a lot people on here leave bad reviews for timing issues. "The drive through took too long," "I waited in line too long". Stop crying, they have a small staff and do their best. These reviews just scream "Long Island entitlement." Thanks to the TD staff for doing their part. Don't worry about these "FLID's."
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June 2023 by Olivia Hoberg
its a shocking miracle if their atm is working. literally always down
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June 2023 by Aaron J.
You can not get better service.. TD is known for great service& this is THE BEST of THE BEST
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February 2023 by anna
I asked John Paul two questions and later discovered both answers were wrong! :(
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September 2022 by Levan Jojua
Horrible service!
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July 2022 by Rebecca R.
Horrendous customer service. Made unwarranted comments regarding my account, and were extremely dismissive toward a lady who had her debit card destroyed by THEIR machine.
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November 2021 by Deborah Gounarides
Stay away from all TD Banks! They allow stolen cards to be used and charge their customers. Every report filed was lost, every phone call was dropped! This bank is just not qualified to watch my piggy bank let alone my checking and savings!
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October 2021 by Joan Connolly
I just returned home from this Long Beach, NY branch where I went to open a savings account for $20,000. I was told by Mohamed that I could not receive the $200 (advertised on the web) bonus because I did not receive an invite in the mail to open an account I said I am not a customer yet, how could I receive an invite. He had no answer and so I left with my deposit. Unbelievable!
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June 2021 by Saphirre L.
doesn't answer phone ru f kidding me?
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October 2020 by Louise Ross
This is a friendly bank. A banker who used to help my mother now works with me, always helpful and kind. I think the bank goes out of their way to answer questions and move things forward, while sticking to bank procedures. The TD bank main number is a different group of people, not as good as, say, American Express, and the credit card services do not match am ex, but the bank in Long Beach N.Y. is terrific.
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August 2020 by Mace Mendoza
Because of this new normal, I understand each companies or establishment has their own ways for safety procedures. When you have to come in inside this bank you have to follow instructions in their apps. Instructions by their post infront of their doors. I can follow it and most of the younger people or those who understands technology. But when I stay there and wait for my turn I notice some seniors who are waiting who doesn't understand their ways. I don't think this will work for them. Hope they will give a little consideration for them.
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February 2020 by Joe C.
Everything is great when you deposit money and open accounts until you have a real problem. Not a good bank for business. I wired money overseas and they they lost the wire for 3 weeks. I almost lost the business deal and after three weeks and much aggravation, I finally got my money back minus all the wire and exchange fees which totaled $460 and they couldn't care less. closed the account and wire with chase which arrive overseas the same day.
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January 2020 by Michael Asheroff
Love a bank that has Sunday hours. This place has friendly and efficient service. The line moves quickly and there is always a manager around to keep it that way. The parking is ample and gives easy access. This is what you want in a bank. They are a big bank with a local feel. Give them a try.
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October 2019 by Dana B.
Always so helpful, patient and kind. Takes there time with you. Uses your first name which I feel is so personal and welcoming. I have 3 accounts with them and will always refer them business.