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August 2025 by Pat
Mel and the crew are always polite, welcoming, upbeat and extremely competent❤️ There’s no problem they can’t solve!!!
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August 2025 by Nancy B
The young man that waited on me was very kind and helpful
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July 2025 by Susan Lachman
I can not praise the staff enough. They worked with me to resolve an issue related to printing a label. They were patient and professional. It was a pleasure coming here
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July 2025 by A Schofield
Melanie is a star. She is friendly, patient, professional, knowledgeable & keeps all going smoothly.
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July 2025 by Stephanie Rossi
Just had the most horrible experience of any UPS location (Long Beach NY). The blonde heavy set woman that works at the counter could have not been ruder if she tried. As per the website the store is set to close at 3pm, we thought we had just made it having arrived at 2:55 to our surprise the door was already locked, with the woman inside refusing to open it and insisting that she was closed. When we brought it to her attention that it was not in fact 3pm quite yet she reluctantly opened the door and proceeded to have what I can only describe as a complete crash out. Yelling that no one cares about her and that she had been working all day without A/C. If that wasn’t enough there was one other customer that had arrived before closing with multiple packages to which she said “ I’m not yelling at you, you only have one package unlike this guy who has 90, which I won’t be scanning in”. I can’t imagine that a conglomerate like UPS would find this behavior and complete lack of customer service acceptable. All I can say is UPS do better and to the lady working, we all have bad days but shame on you!
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June 2025 by diana nappi
No consideration for their employees or customers. Online says 830 open, door says 830 open. Workers cant get in because they have no key. Customers standing in rain. 901 am still no manager to open door.
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June 2025 by Desiree Giordano
Efficient.
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May 2025 by Israel Nunez
Beware!!! They charge you for taping a box. $2 a box regardless of the box size. I guess management/owners nickel and dime for everything.
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May 2025 by Amanda Lobo
I always have a good experience at this UPS location but most recently I had an excellent experience with Josh. I had a large return through Happy Orders that was giving me some issues with the shipping label. Josh took the time to help me troubleshoot and determine the best and most cost effective way to send my order back. This could have potentially been a big headache, but Josh made the process seamless and easy. I would definitely recommend this UPSmlocation!
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May 2025 by Mary Padula
They keep it moving!
I was impressed 👌
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April 2025 by vitamin strongbody
Poor service.
The lady there she’s very rude.
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March 2025 by Jake Muss
Melanie and Michelle are the best. Super patient, sweet and most importantly helpful. I exclusively scan, print and ship here
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March 2025 by Elaine Dufour
Today, Monday March 10, around 5 pm -the owner’s son , if it is even true , was so abusive to me that it ruined my long customer relationship with the store- and with some of the very nice worjets
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February 2025 by sean lampa
Terribly Managed by Melanie who picked up my packages and moved them suddenly to get me out of her way so she could stick polybags before closing.
Then stared daggers at me when I called her on it. She told she worked there (which no one would be able to tell since she wasn’t in any UPS attire) as if that mattered.
When I asked for her name and store number she refused to give it. A registered employee had to provide both for me.
Staff there never seems to be any trouble but Melanie apparently thinks she’s own the spot and can just act however she likes. Wompwomp
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February 2025 by Michael Crane
Donald did a great job at assisting me td
