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March 2024 by HAF Co NY Admin
Always super helpful and Kind! Thank you for your help!
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March 2024 by herminio santiago
Not nice people. They charge whatever they can. They should explain nicely but the old lady there didn't. She's rude. I've been to different ups store but this one doesn't have or lack of training. I don't recommend this place.
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March 2024 by Mace L. M.
I dont recommend this branch as long as they dont change this people. This is the first time I came here. I didn't know that I have to close the box. Othe store they are nice and help me close the box. The Indian lady (sorry I didn't get her name) is a bit rude and not nice. She didn't explain it nicely. She said to charge me 2 dollars for closing the box. Just a little piece of packing tape for 2 dollars. It's ok if she explain it nicely. So I pay and left. But this isn't a good customer service for this kind of store so many ups store we've been and they are nice. Explaining what we didn't know nicely. And give as a chance if it's our first time. A piece of tape for 2 dollars. Crazy!
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December 2023 by Alyssa Sharpe
Wanted to give a shoutout to Josh and Matteo! I had about 53 packages to mail and Josh and Matteo couldn’t have made the process easier. They were so thorough letting me know which shipping options were best for each individual package. I could not have been happier with the customer service here! Incredible!
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December 2023 by Kris Singson
Matthew (young guy) was awesome! Helped me pack the stuff properly since i was unable to disassemble it myself. He went the extra mile to help me. UPS long beach has got the most helpful accommodating and courteous personnel. Thanks again!
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October 2023 by Stacy Charnoff
Matthew was super helpful! Best UPS store ever thanks ?
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October 2023 by Anthony Lyon
Mathew provided excellent service and with a smile. Made it an easy and excellent experience at UPS. Thank you so much!
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October 2023 by Katy Behr
Consistently friendly staff . Both Josh’s working today provided great customer service .
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August 2023 by sarah quinn
You have the nicest and most helpful employees - I am not tech savvy - I am 76 - and whenever I go there to return something to Amazon I usually get frazzled - today Brendan was so kind, patience and knowledgeable and did not make me feel like a burden what a very nice young man Sarah Quinn
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July 2023 by shred99999
Excellent customer service! Fast, friendly, efficient and accurate. John is a truly impressive employee!!
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July 2023 by Artie Verdi
I don’t usually use this location because their prices are much much higher than any other ups store…I was there this weekend,The gentleman working there, JOHN, was extremely courteous, very professional and genuinely nice!He treated everyone so good!!I was blown away by how good he was!So I give 5 stars for customer service!I understand owning a business is very difficult but the pricing is much higher than any other location.Make sure u give John a raise!!
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June 2023 by Jim Fiore
John that works the desk is outstanding! Super helpful. Patient. Never disappoints. Goes above and beyond all the time! Give that man a raise!
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May 2023 by Thomas M Burke
If there is a Super Bowl Trophy for outstanding customer service in the UPS Store Organization then Josh and John at the UPS Store in Long Beach, New York will receive the trophy. They are fantastic! Josh and John are polite, hard working and do outstanding work. It’s always a pleasure to go to the UPS Store when they are there.Thank you Josh and John.
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May 2023 by Manny Cuevas
I went to UPS to return an Amazon product. Done this many times in the past. Never an issue.I left the box open so they could verify what was in it. The insensitive, rude employee insisted on charging me $2 for a small tpiece of tape. UPS this is a new low for you.How petty can you be for a tiny piece of tape?
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May 2023 by Marie Pizzo
Brennan is the most kindest respectful worker everyday I see him- always sweet never a sad face !! Thank you for him!!
