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January 2023 by Fiera 4.
This Rite Aid has the best pharmacy and staff. The service representatives are also equally as pro and courteous. @CVSlongbeach needs some lessons from this place! Always reliable and available pharmacist and staff willing to answer questions and help..
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October 2022 by Cindy C.
Bad, low end pharmacy. Always a long line to pick up medications, very short staffed. I pulled my prescriptions out of here a while ago but every once in while a doctor inadvertently sends one to rite aid. I will definitely have to make sure that doesn't happen again. 4th time back here to try to pick up my family members medication and I still don't have it. Computer / pharmacist errors. Criminals hanging out in front of the store and ridiculously long lines with one pharmacist working. I don't recommend this pharmacy.
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October 2021 by A J.
All the bad reviews about the pharmacy is true! Even the ones from a year ago and so on. Nothing has changed at all. Long wait for meds, sometimes I have to wait 7 hours just for them to get my prescription ready, sometimes they don't even have the medication and just don't call or let you know until you call. There has been times where they have been out of my medication too, and I had to go to another pharmacy because it was urgent that I got the meds. I don't understand how a pharmacy runs out of medication and why they wouldn't notify you. Also multiple times I've given them my insurance info and they "loose" it and I have to give it to them again. They Need more help behind the counter and to check inventory too, to see what meds are getting low so they can refill before they run out of meds for a customer. Oh also don't even bother calling them, sometimes they won't answer at all!
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August 2021 by Joan T.
The medicine was extremely urgent to pick up for a family member after a heart attack. It took hours & hours & a few trips to finally get it. I'm still waiting on line as I type this! Terrible! I don't blame the people who work here. They are obviously under staffed. I'm very disappointed. These meds are a matter of life & death!
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October 2020 by Kat's M.
This is the WORST pharmacy. The STORE is fine but the PHARMACY here sucks. There's always a problem with them not having insurance even though I've given it before, they run out of medications, only give part of the prescription but charge the full price. Get your meds elsewhere.
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July 2020 by Katy R.
I was trying to buy beer obviously my license is expired due to the corona pandemic i havent been able to renew my lincese it clearly states my date of birth. The cashier refuse to sell me the alcohol. But there was a person before me which he did not ask to see his id or scan it, he just ask for his DOB which i believe should not be permitted. He said i wasnt allowed to by the beer because he has to scan my ID. Yet alone i have worked in rite aid before and been coming to this location and i have never once scanned an ID. Not once has a cashier from rite aid scan my ID in the past. I came around 11:13pm on July 2nd 2020. I couldnt rate it 0 stars it wouldnt allowed me to
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March 2020 by Apples A.
Pharmacy people are soooo rude! Uneducated! And unbelievable! They should be more caring to the people who are sick and getting meds instead of being rude!
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February 2020 by Ashley A.
Very convenient location but terrible customer service. Every time I go in there, the cashiers get worse. They're so rude & not professional at all. They don't greet customers or say "have a nice day", but they will have personal conversations with their colleagues, text, and pick up phone calls while assisting you. Either they need to be trained properly or rite aid needs to hire better cashiers.
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December 2019 by Surfer N.
Came here to get a flu shot. Waited 30 minutes after filling out the form to get it while the pharmacist took care of 20 other customers. The pharmacists have no idea how to handle an influx of customers. Don't come here for a flu shot unless you've got nothing to do the rest of the day!
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December 2019 by Alice M.
Hard to believe the Kings Pharmacy of East Park Avenue (who I used for over 35 years) referred all their clients to this poor excuse for a business. They received my prescriptions relative to pain relief and infection control at 2PM from NYC, and three hours after conformation, still had failed to fill the request. Instead, upon my effort to purchase same, asked me to wait 45 minutes to an hour or come back an an hour. Why didn't they just refer my Doctor's request to another location! Or inform the nurse of the delay... I did say I was in pain, 75 stitches to the skull. I'm sure they are all well meaning people, however, it's a poor way to run a business. They've lost my recurring $1,300.00 a month. You guys need a manager and communication training. In your field, EMPATHY WORKS!
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August 2019 by Jim D.
Hi friends, beachgoers, Vacationers, and Long Beach locals. Welcome to The Long Beach Rite Aid located Rite in the center of festive Long Beach township. Conveniently located next to the LB train station, and 3 blocks from LB's world famous beautiful beaches. I absolutely love shopping at this Rite Aid when I'm in the area. I never have to worry about parking. Rite Aid offers the largest (Security patrolled) parking lot in Long Beach, and it's free. This Rite Aid in Long Beach is a BIG store. You can find everything that you are looking for right here. Not just your prescriptions but more Beach supplies then you can see at the beach. If you are not familiar Long Beach is a huge beach and ocean community. Like Montauk Point, Long Beach swells with thousands of Summer residents each year. In addition thousands come each day via train and car for a relaxing Summer afternoon. Everything you need is right here you need not come with any bulky supplies. Get all of your attire, hats, chairs, foldable tables, coolers, umbrellas, blankets and of course suntan lotion and bug spray. I've seen folks come in on the train.( next door) with nothing and leave with absolutely everything needed for their Beach Ventures. You can also get all your bottled water, chilled drinks, beer, groceries, coffee, razors, Cosmetics, batteries and your prescriptions are waiting. Bonus, they're open 24/7! You're just going to have to come in to see everything they have for you here. The associates here are friendly, the pharmacists knowledgeable, and the 24-hour security is reassuring. I'm always greeted with a smile and they'll direct me right to what I need right away. I love great customer service. Because of the convenience free parking and great customer service I usually spend about 50 bucks a week here, getting milk, bottled water and extras for wifey. What can I say I'm a s***** for great service and a smile. Thanks Rite Aid for being here 24/7. See you folks again soon.
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December 2018 by Lisa M.
Terrible! Doc electronically sent three prescriptions before 5 pm. 7: 05 and they're still saying never got them. Also say there's "no answer" at docs office. Interesting. I got through twice. So, so sick and they can't pick up a phone.
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June 2018 by Fawn G.
What's great about this Rite Aid is it's convenient location to Long Beach Train Station. It sits among a Stop and Shop, Subway Sandwich Shop and other stores. It's a very organized store from what I saw in my ten minute stay. I went looking for specific things: Beach snacks to munch on. I wasn't aware of any staff on the floor. When I went to check out there were no cashiers. After looking around for help, a cashier appeared and rung me up. I found it odd that he handed me my purchases without putting it in a bag. He said he could but it would cost five cents. I didn't know NY enacted the bag law. All in all, not a bad visit.
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July 2017 by Declan R.
I don't go here for the pharmacy, so I can't comment on that...But otherwise, this store is great. It's clean, well stocked and any time I've been there when the line got long, another register was immediately opened. There is ample parking since the shopping center it's in is pretty barren these days. I've found the cashiers to be nothing but polite, and the entire store far better stocked with much easier parking than the competitor further west down the road.
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September 2016 by Elizabeth L.
In the pharmacy, Kristen and Nidalo have given me excellent service. Gary was also fair and kind and Tom helpful and patient. I've had good experiences here.