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October 2023 by Alex Elegudin
I had an exceptional experience with Access Self storage location. Their customer service is top-notch, always quick to respond and incredibly attentive. What sets them apart is their commitment to the community, actively supporting local organizations that assist people with disabilities. I wholeheartedly recommend them for their outstanding service and community support.
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August 2023 by Steven Snaider
Access Self Storage in Long Island City is a great facility for all your storage needs. I have rented at this location for many years. The staff has always been extremely friendly and helpful. If you are looking for a storage facility in NYC this is the place to go.
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August 2023 by Freddy Jimenez
I've been using Access Self Storage at 2900 review for the for more than two years! I am happy with them! Soraya, the manager, Juan and the other staff is always happy to help me with any questions and concerns.
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August 2023 by Nery Velazquez
Customer service is excellent. They are very professional, polite, and friendly. The curly lady is the best and most helpful . The maintenance team is also very helpful and knowledgeable, showing you the rental units . Prices are very reasonable. I highly recommend them ? ?
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August 2023 by Jenny J
I went with my mom to open an account with Access Self Storage. To translate for her but then we met Soraya, the manager. She helped us in every way possible. She spoke to my mom in Spanish, and answered any questions we had. It was a great experience for my mom and I!
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June 2023 by Ricado Christo
Am a returning customer to Access Self Storage after having to leave NYC during the Pandemic. I am so grateful to see that nothing has changed during this time. Customer service is still top priority at this storage unit and having dedicated staff like Soriea actually remember me, reminds me why I love this place so much. The storage units are still just like I remember, super clean and odorless. I did find something new upon my return, which is the air control system, Thank you so much for always putting your customers first.
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June 2023 by Gonzalo Dias
I am a customer with Access since 2018 I have several rooms and I must say they really make me feel like family. Every single employee is wonderful.. The building is well kept and I always have easy access. Great job Access! I highly recommend!
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June 2023 by Jessica Burdier
I’ve been part of the Access Self Storage family for about 5 yrs. During this time I have been treated with respect from all employees and Managers. They have gone beyond their job expectations to understand and help me when I inquire with questions. The storage units are very clean and clear of all smoke. I live in Manhattan and don’t mind traveling to Queens to make sure I continue to receive such excellent service. I deeply thank you for keeping my belongings safe throughout these years. I highly recommend this specific storage company to anyone who is interested in a safe and clean space, with dedicated employees who care about their customers.
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June 2023 by So L
The most friendly storage company ever! Affordable and all terms were made clear on the first day for a smooth move in and out. Every time I emailed I received a prompt and detailed response. And when I needed gloves tapes, locks and boxes they were available in the office and not even overpriced. Will be using this storage again and again. Thank you so much!
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June 2023 by Remidemic
I been here for a few years now and the staff treats you like family. Best customer service for sure (not that I’ve tried any other storage place). Highly recommended Thanks for Being the best at self storage. Full 5 stars.
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June 2023 by Ahijah Lewis
I have done business with access for over 10 years, and it feels as though we are like family.We all know each other on a 1st name basis.The staff is always warm and welcoming, the common areas are always well kept ,including the rest rooms. The loading dock is accessible for all forms of vehicles,from 18 wheelers to a compact sedan.Short version of the story ,I love doing business with them and don't see it changing anytime soon.
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June 2023 by Curtis Parks
5 stars clean facilities super friendly staff and a $50 bonus you really get when a referral books a unit!! It’s worth it just to have your packages and mail sent there if you don’t live in a doorman building. So when/if you get a unit Curtis Parks referred ya. Also they sell Girl Scout cookies when available!!
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May 2023 by sinan alex
Best place ever! Accepts deliveries at no charge and makes running my business easy. They provide great prices and customer service. I have been loyal customer before 2012. Ross is great! Artie, Carlton, Juan the ones I always see are very nice and Soraya the manager is helpful and always courteous!
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May 2023 by Cindy Elgheur
Been a customer here for years…the entire storage team are all very helpful. They go above and beyond to reassure us our items are protected in a clean and secure facility. Access also holds strong ties with the community with Toys for Tots donations and more. What a way to feel like part of the community, not just another storage facility in the area. Highly recommend Access!
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May 2023 by Ramon Villegas
If I could give 10 stars I would, but 5 is the limit. I have been a customer since 2016 and I am not going anywhere. Soraya and her staff are really great at what they do. Yesy who recently joined the team is also great and helpful. They treat customers like family. I highly recommend this place.
