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February 2024 by Adam G
I had no issue tradin here before. But today The lady (Misha) here in charge of tradein will find all excuses for not giving us the credit. She consider a dirt as a scratch. Instead of arguing with her, I tradein in the other bestbuy location without an issue.
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February 2024 by WanTheWakaton
Nothing is labeled correctly and it’s a mess. CS is also terrible
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February 2024 by Jodi Mercado
Long wait time, associates do not acknowledge you, associates on their cell phone and using their personal head phones for personal usage. Only able to check out at customer service and horrible smells from the outside coming into the store
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February 2024 by LUA
Order was ready and pick-up took less time than fitting in the Element!
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February 2024 by Reviews
Ordered something for pick up. Called before hand , they said it shouldn't take more than an hour. Showed up 2-3 hours later.. They said "they couldn't find it" (Online it says they had 4 in stock) This item was the "best for budget " as many reviews said. Wasted my time and money coming here. Came back an hour later same story. Store floor is extremely clean and organized. I expect the same for the warehouse/ receiving..So why can you not find one of 4 large items. I think the employees concealing the item to purchase themselves is more likely. If not then why was the website not updated to say not available at location... Just wanted a sound system for the superbowl and movies w the fam. SMH
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February 2024 by Cesar H Hernandez
I couldn't find a bedroom clock :/
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February 2024 by Antonio Estepan
Very low inventory but good vibes
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February 2024 by stalin
This place is a good place to buy just one thing. I didn't like that even Colombians give it a discount and they charged me in full, which I mean is that everything I buy I look for the lowest price that can be lowered. I don't think that should be the case. I've seen that 2 or 3 times on different days. I'm not one to complain, but always seeing the same thing is tiring.
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February 2024 by Jefferson Li
Do not purchase anything from here.There is a major roach infestation at this location.
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January 2024 by Jose Francisco Dugarte
Terrible service I went to get a TV and I had already said that half an hour waiting for the TV they didn't finish serving me I left super angry ?
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January 2024 by Dylan Rodriguez
Very rude and nasty
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January 2024 by Jose M
Great customer service
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January 2024 by ►╠MΔΰяїζίŏ╣◄ L
You can buy everything
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January 2024 by leon dana
Great customer service
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January 2024 by Elvira Gonzalez
It’s like they go out of their way to completely ignore and then totally misinform the customer. Maybe the employees have zero incentives to help people there ? All I know is I could have walked away at the first, second and third red flag but I ignored my instincts and went through with not one, but two purchases. The latter which cost me $600, 4 hours of sanity that I will never get back and an entire day of waiting for item to be delivered, only to have Alexis at Roadie, refuse to deliver. She then lied about it and caused me a domino effect of problems. Bestbuy did nothing to course correct or help me because of some shady policy where they don’t redeliver, they just hold on to interest under the guise of a refund that takes weeks to recover. Buyer beware! This place is Scammy! Full stop.
