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November 2023 by JAYCEE RAZON
I recently had the pleasure of experiencing the exceptional service provided by Beemer Car Repair and their dedicated assistant, Demos, when I encountered an engine check problem with my BMW X3. I must say, I am thoroughly impressed with the quality of service I received.From the moment I arrived at Beemer Car Repair, Demos greeted me with a warm and friendly demeanor. Their willingness to listen and understand my concerns immediately put me at ease. Demos patiently walked me through the diagnostic process, ensuring that I understood each step and the potential solutions for my car's engine issue.The technicians at Beemer Car Repair showcased their expertise and professionalism throughout the repair process. They utilized state-of-the-art equipment and techniques to diagnose and fix the engine check problem. Their attention to detail was evident as they meticulously inspected every aspect of my BMW X3, leaving no stone unturned. The repair was completed efficiently and effectively, ensuring that my car was back on the road in no time.What truly made my experience exceptional was the assistance provided by Demos. They not only facilitated a seamless communication process between myself and the technicians but also went above and beyond to address any additional questions or concerns I had. Demos' knowledge and dedication to customer satisfaction were truly commendable.Overall, I cannot recommend Beemer Car Repair and Demos enough. Their commitment to providing top-notch service, combined with their expertise and friendly assistance, made the entire experience pleasant and stress-free. If you are a BMW owner in need of reliable and high-quality service, look no further than Beemer Car Repair and their exceptional assistant, Demos. They have certainly earned my trust and loyalty for all future car care needs.
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November 2023 by DAVID COLLADO
BEST! BEST! BEST! ABSOLUTE BEST! BMW & LUXURY VEHICLE SERVICE & REPAIR FACILITY, PERIOD!Came in on 11.6.23 for a scheduled service appointment for an Oil change, full vehicle health check up, and installation of aftermarket parts for my BMW M6 Convertible. Associate Enrique welcomed me with a friendly smile as always, checked me in, confirmed my appointment, what was being done, and I was on my way in 5 minutes. Spoke with Enrique in the afternoon, confirmed vehicle was ready and he even waited for me a little after closing for me to pick up my vehicle because I was running late for pick up.The facility and staff, their expertise, honesty, and their professionalism are the true definition of excellence in customer service. They treat you like family upon arrival, take the time to answer any/all your questions/concerns, treat your luxury vehicle with the utmost care because they truly love the work that they do, their prices are also better/more competitive than any dealership in the city. Work is performed timely and they keep you updated throughout the process. They are an absolute hidden GEM in a city and industry where customers normally fear bringing their vehicles in for repair. I would not take my BMW to anyone else for any/all services needed. I know everyone claims where they take their luxury vehicles is the best, but if you give this place a try this place will blow you away from beginning to end. The entire Bimmer Motors Team (Enrique, Demos, Teddy and all) is simply Amazing. They even check in with you periodically to ensure all is good and that your vehicle is running condition (what luxury vehicle business does that in NYC ??). Guys, keep up the great work! beyond appreciate you!Services: Tires
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October 2023 by M E.
I came in due to a check engine light that my 330i had. A rodent had chewed some wires, damaged the knock sensor and they needed to be replaced. Prior to bringing my car here, BMW quoted me at 5,500 to get this issue fixed. These guys got it done a 5th of this price. Enrique and Ahmed were both very kind and helpful throughout the whole process and even followed up to see if I have questions or concerns. 10/10 would recommend for any issues.Service: Engine repair
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October 2023 by Steve J
I don’t typically write absolutely glowing reviews for context, but with this shop, it is so well deserved. Demos and the crew from Bimmer Motors are absolute lifesavers! I had my car towed here from a dealership for repairs and definitely do not regret it. Talk about honesty, integrity, fair pricing and transparency and you’d be talking about this shop. I was so impressed with every interaction I had here. From each call with Demos to the advice I asked for regarding my specific situation. He never recommended anything I didn’t need, while keeping me informed and helping me rest assured that my car is in the best hands here. I really appreciate it when I meet real genuine, kind, trustworthy people like this. Demos even had the car hand washed upon picking it up, which I really appreciate! Thank you guys so much. I will definitely be bringing my baby back and you’ve gained a lifetime customer!
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October 2023 by Drazen Bosnjak
⭐️⭐️⭐️⭐️⭐️ Bimmer Motors Group: NYC's Automotive GemDriving through New York's hustle requires a trusted mechanic's touch, and Bimmer Motors Group in Long Island City fits the bill. Recently, they expertly mounted and balanced all four tires and aligned my wheels perfectly.It's not just the stellar service but the personal connections they nurture. Every member, from the team on the floor to Demos at the helm, showcases dedication and passion. Bimmer Motors Group represents the pinnacle of care and service, and I look forward to many more miles with them by my side. ?????
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October 2023 by Steve J.
I don't typically write absolutely glowing reviews for context, but with this shop, it is so well deserved. Demos and the crew from Bimmer Motors are absolute lifesavers! I had my car towed here from a dealership for repairs and definitely do not regret it. Talk about honesty, integrity, fair pricing and transparency and you'd be talking about this shop. I was so impressed with every interaction I had here. From each call with Demos to the advice I asked for regarding my specific situation. He never recommended anything I didn't need, while keeping me informed and helping me rest assured that my car is in the best hands here. I really appreciate it when I meet real genuine, kind, trustworthy people like this. Demos even had the car hand washed upon picking it up, which I really appreciate! Thank you and the whole team so much. I will definitely be bringing my baby back and you've gained a lifetime customer!
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October 2023 by Mark E.
Don't bother don't like the Bimmer name foul youUnreliable mechanic, Untrustworthy staff, and service ,Unprofessional business ethics ,They have a good talk but work is mediocre at best,They will pull you car in and empty your pockets
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September 2023 by Victor E.
This is a fantastic shop. All the guys I have interacted with at Bimmer Motors are awesome (Demos, Enrique and Teddy). They are truly professional, kind and parient. Not only that but they are so honest and caring about my service and vehicle. The team stays in touch the whole time with updates and expected completion of service, completely transparent, even giong so far as to show you the replaced part so you can see how it failed. I first started going to them with my '93 318i (they love all BMW's old and new), and from the first day they were caring and enthusiastic about helping keep my car in top shape and on the road. In fact I had that car for 22 years and it ran great the whole time. They were always able to figure out the problem and fix it. When I upgraded to a 2018, they are again ready to take care of it with the same enthusiasm. For what they provide and how they provide it, it is a great value. Thanks guys. See you for the next checkup.
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September 2023 by Hong Yeung
"This place is the real deal. I had a BMW dealership charge me an arm and a leg after the warranty just expired, and I needed a second opinion. I had the pleasure of dealing with Demos on the phone and when I got to his service center. He was honest and straightforward, and told me exactly what needed to be done, not what BMW thought needed to be done. I dropped my car off in the morning and everything was completed the same day. This place is easy to get to, and the nearby R train subway was just three blocks away, so no complaints about sitting around all day. They even washed my car after everything was done, just like the BMW dealer (actually, it was even cleaner than the BMW dealership). It saved me a good amount, and I couldn't be happier. Thank you Demos and the crew, I'm a customer for life."
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September 2023 by Nicole Park
My go-to spot for any help needed on my mini Cooper. They’re good at what they do and are super nice!!!! Working w them is very convenient and stress free. Oil changes, replacing broken tail light, brake fluid change, etc
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August 2023 by Kenny Hwang
Great shape and great guys to work with! Enrique and Demos are super helpful and knowledgeable and a pleasure to deal with. Definitely feel like integrity and relationships matter. They took care of my Mini Cooper S better than any other shop I’ve tried and they stand by their work! Will for sure be using them anytime I need work or upgrade for my Mini! Rates are reasonable and work is done in a timely and professional manner.Services: Transmission
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August 2023 by e HAMMADI
Amazing service. Demos is very professional, straight forward with the prices and trust me, worth every penny. Had issues with my transfer case and misfiring issues, they did a great job in diagnosing the car. If you have a BMW do yourself a favor and bring it here.
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August 2023 by Kenny H.
Definitely the best shop around for Mini Cooper service. The guys are knowledgeable, accurate, very pleasant to work with and most importantly, competent about the cars they service. Not the lowest priced but based on my experience, you get what you pay for! Definitely a fair value and great experience. had a lot of work necessary work done and will be bringing my Mini back for any work / upgrades needed in the future!
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August 2023 by Dean T
Changed the rear compressor and the suspension airbag on my 2015 x5 in no time ! I didn’t drive it for a few days and a couple of days later i saw the car dropped low like a low rider. Dropped it off around 11am and was done in a few hours. Customer service was def top notch ! Demos and his guys know their stuff I def would recommend anyone who wants the job done right to come here! Thanks ??Service: Steering & suspension replacement
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August 2023 by Samantha Raymer
I’ve been coming to Bimmer Motors for a few years now and they always provide excellent service! The guys are great and never try to upcharge or convince you to get work done that isn’t necessary. Also it’s far more affordable than the $700 oil change BMW charges and they truly know what they are doing.
