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March 2024 by Dena Spanos
So sad to say this is by far the worst chipotle I’ve ever been to. Don’t bother.
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March 2024 by Jonathan Verdugo
Mess up my order
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December 2023 by Ana Valentina Budiša
I ordered for pick up and instead of brown rice i had white. instead of the guac being inside it was on the side. they added salad but forgot my chili. if i wanted a salad i wouldve went to chopt. if i wanted white rice i wouldve eaten at home. if i wanted guac on the side i wouldve used my own guac. Oh, and after waiting in line 5 minutes out of my 20 minute break while my order shouldve been at the pick up station they let two delivery drivers in front of me even after I said that I was there first and rushing to go back to work they helped them out before me. no apology and i cant even get money back because i ordered through their app instead of ubereats. if i ordered on ubereats i could complain to ubereats, but ordering through Chipotle doesnt allow any complaints nor refunds. watch out when ordering here. i checked the sticky note on my box that had everything written correctly, unlike what was inside the box so there was no error on my end.edit: the company reached out and couldnt give me back my money, but hey at least they gave me a voucher to go to the worst chipotle in new york (read: the only one near me) again!update: came again payed for guac never got it and the website reimbursed me for guac like that helps anything
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December 2023 by Tk
Can’t comprehend how they don’t put guac when the order clearly says it. Portions size are smaller nowadays.
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November 2023 by Brandon Kahler
Been to a lot of chipotles. This one is great. Wanted to shout out Eric and McKai(Spelling?) on their service tonight!
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November 2023 by Amira B.
I have been there few times now and every time it's the same judgement I have to give. When you place an order they look at your face first and decide weather to add enough of or less than,what the customer is asking for. I'm taking about there's hardly any meat and other things....but filled with rice. If there's a good looking person....that person gets a good service with everything etc. In the bowl or burrito.......people don't waste your money here, but if you still want to eat here ask them to add more without being charged extra.....you should get what you pay for!?
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August 2023 by J
Small meat portion, no green salsa, no ice in the soda machine. I won’t be back to this
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August 2023 by julio gomez
Beverage machine never works or doesn't make ice. A constant issue that's never resolved.
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August 2023 by abi
Food was so bad. Tables were filthy. Worker was rude to this old woman. Steak was powdery and burnt. Rice was hard. Food was cold.
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August 2023 by Audrey Spencer
I liked Chipotle more years ago before all the complications.Still one of the best burritos as I can chose what inside.
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August 2023 by Michael B Dumaguing
The staff needs to wear mask when scooping the food. I’ve seen saliva flew when they try to ask you what you want. If not a mask just make a glass roof pointing downwards so the only thing that enters is their hands.
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August 2023 by David Caamano
Ordered a burrito and they gave the smallest serving size. What did I order a kids meal? The amount of protein they gave was disrespectful for their outrageous prices. Never had this problem at other locations. If on Steinway, go try Hot Peppers Mexican Grill.
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August 2023 by cianci1129
Their soda machine hasnt been working for months. No diet soda alternative. Who manages this location?
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August 2023 by Kimi Li
I ordered chicken and guac, and they delivered me vegan and beans, everything is
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July 2023 by Alfredo Montalvo
No Al Pastor chicken available. No forks. No ice. Warm soda. Definitely poor management here…
