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March 2024 by Mat.
Had a car accident and had to rent a car from here for a month, through my insurance i was able to reserve, and it was to be picked up at 4pm. but once i got there i was told there was no sedan available and the refuse to cut me a deal as well. in the end it was a total waste of my time. i dont recommend this place to anyone
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February 2024 by It's me Danny
I’ve been having the worst nightmare since November 2, 2023! I was in an accident and chose Enterprise for my rental car. Looking back on my receipts I see that I was charged for daily insurance and gas!! It’s a lot of money! $227.81 (insurance) and $42.98 for gas! I did not realize I was being charged for insurance. I definitely would not have gotten it because I have full coverage insurance with my own insurance carrier. I called the local office and asked for a refund of some sort. Gentlemen said he cannot give me a refund and they will not give it to me. Everyone, make sure that you know what you’re paying for, even if you were in an accident the day before…make sure you know what you’re paying for. P.s. I just needed a little bit of help.
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January 2024 by ping huang
Professional service, but the lady at the front desk is a bit mischievous
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December 2023 by Luigi Benvisto, AIC
The cars are great, the people are friendly, but there is a policy that is quite dumb; if you need a car for one day during the weekend, they charge you for the whole 3 days.I need a car on Friday and I can return it on Saturday, but because they are not open, they charge for 2 extra days and have the vehicle returned on Monday.This is stupid because I cannot pay extra days only because the company is not open. I work in the film industry and if the rental house is not open on the weekend, the rental is calculated as one day. Either open on the weekend or charge one day, but I won't pay extra days if I don't need the car.I rented from Enterprise several times, but this time I had to go with another company and this is disappointing.
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November 2023 by Pau Vilchez
Christine is an all-star; the few times I've been here everything was great. The bathroom was spotless, the water dispenser filled, and the car recently cleaned. Being maned by one person most of the time I was served in a prompt timeframe with all questions that I asked were answered. While this spot may not have all the cars at other locations, it is a location that you are valued, cared for, and looked after with questions about insurance or verification of anything that may be wrong with the car.
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October 2023 by Ryan R
Melanie provided fast efficient service. Car was clean and in great shape. Tamid had me on my way in a few mins after return. Recommended to anyone needing to rent a car in a place that is conveniently located relative to many places in Brooklyn and Queens.
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September 2023 by Mitchell H. Lee
Had a car accident and had to rent a car from here for a month.Each visit was carefully treated with professionalism and patience.Customer service was extremely satisfactory.Ryan, one of the managers, was just so helpful ensuring the service and product met my needs and coordinated the rental schedules with my crazy repair and auto claim situations.If anyone needs a car rental, please don't hesitate to call this place.I was pleasantly surprised again and again.highly recommend!
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August 2023 by Dean Solistino
Best place to rent your car , the staff is pleasant — Notably, Ryan the manager and Melody are both 110% professional.We rent only for enterprise because they make it easy but also because the Enterprise franchise is so well connected — when I wanted to update payment for an extension , I didn’t have to travel 4 hours back from my vacation spot— I did it at the local Enterprise franchise! ?
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January 2023 by Sh. Shomuratov
Clean car, professional staff, and fast service. I enjoyed renting a car from this location.
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June 2022 by Vanessa Yessa
The cheapest priced (when you reserve in advance). Nice staff, nice inventory
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June 2022 by Anthony Fuentes
They were shorthanded when I went to pick up my rental, but Wilson and Anna were great.
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June 2022 by William C
Rented a Chevy Spark from here a couple of weeks ago, very quick & efficient service. No issues with the vehicle. I had never actually rented from Enterprise before, only used Enterprise CarShare in the UK & in the US when it still existed. If you're in the area, would recommend over going to the Airport & using the other companies.
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June 2022 by Gaspar Payá
Amicable and polite staff. However, the car broke down right when I was leaving the location. They did not have enough cars, and it was a big letdown to leave without a car after spending one hour on getting there and almost another hour at the location. Enterprise should improve the variety and number of vehicles offered at this location.Wilson and his partner were very kind.
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May 2022 by Cj Smith
April 13/2022 Rental Agreement 65HWZ2Customer since 2021Manager Assistant Mr. Wilson Sinche36-15 Queens Blvd in LIC, New YorkCustomer service is professional, efficient, timely, courteous, accommodating …. (especially the store manager Assistant Mr. Wilson Sinche).He is understanding, knows how to work with my individual customer’s needs ensuring that every single time my rental experiences are beyond satisfactory.Thanks for making every single experience a success will definitely continue renting cars from you and your team.Great customer service makes a difference.
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April 2022 by William Classon
Rented a Chevy Spark from here a couple of weeks ago, very quick & efficient service. No issues with the vehicle. I had never actually rented from Enterprise before, only used Enterprise CarShare in the UK & in the US when it still existed. If you're in the area, would recommend over going to the Airport & using the other companies.
