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February 2024 by Cee Cee
This rating has nothing to do with my experience with their employee but more of how out of touch this GC is with regards to pricing. The employee I dealt with was very kind and courteous and I appreciate their effort.This review does have to with the powers at be at this GC. I went to this GC to buy a guitar. The guitar I wanted was not available new and they only had the display model available which was on display for a year.The manager at the location was only willing to budge with a 5% off. I asked for 10-15%. The manager did not budge and left it at 5%. The 5% was problematic for me because the guitar had been on display for about a year. In addition, there were micro scratches on the guitar, dust partly on the instrument and the strings, while not dirty, had not been changed. I would have been okay with 5% if they threw in new strings and wiped down the guitar, but that offer was not on the table either.Basically I guess what I’m saying is that this GC has an odd definition of what is new. However, I think in most consumers opinions, a product on display for a year that has been played by others is not new and is certainly worthy of a better incentive than what was offered.I don’t think I was driving a hard bargain and I didn’t go there with the intent to buy a floor item, but again, I think a 10-15 off or 5 with new strings and a clean up was fair given the condition of the instrument and length of time it sat on the shelf and was used by others.
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February 2024 by Aaron Garrett
if you what to play music go and see if you want to lean they have everything you need to lean about music
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February 2024 by RAFAEL Y YANIRI
My favorite store
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February 2024 by Roly Fajardo
Good attention
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January 2024 by Josueegranda
The parking lot above has incredible views.
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January 2024 by MaClaudi
I could find the instrument I looked for.
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January 2024 by Carlos Zambrano
One of the few places to get musical instruments.I like that you can try the items in the store.
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January 2024 by John Robinson
Meh. Lousy service, always short staffed. They never carry Gibson acoustics. Uninformed workers. Horrible.
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January 2024 by Tanan Ug Wala
Been going here for 20yrs.Tom is great!!!Thank You
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December 2023 by Sergio Lemus
I love it, I went to pick up a very practical package, simple and fast, the best place for us musicians
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December 2023 by Pass the Bowl
Nice folks. Knowledgeable
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December 2023 by MahuyaBanerjee Official
suerbi love this place always
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November 2023 by Thundre
It was a guitar centerKind of a small amount of effects pedals and bass guitars for a store so large, which is disappointing, but alrightOne of the workers helped me try out a bunch of effects pedals and was really helpful!! Sadly I don't remember his name
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November 2023 by samuel ford
The Guitar Center Would Not Stand Behind A Used Guitar, That I Had Purchased, When Later To Find Out The Pickups Had Been Modified. Both Pickups On This Gibson Les Paul We're Bridge Pickups. Purchased The Guitar Fron The North Carolina Store, On Line. It Was Never Tested Or Checked By Store Technicians. After Tons Of Issues, I Had Almost $600.00 Additional, That I Had To Invest Into This Guitar. Then, I Had To Order The 2 Humbucker Pickups, And Have Them Installed.I Contacted The Company Representative and The Store As Well. They Told Me They Would Not Be Able To Refund The Money That, (at that time) Cost Me Almost $2,900.00 Then The Additional $600.00 In Repair, Then An Additional $300.00 In Original Replacement Pickups, Bringing The Grand Total To $3800.00.....After Having To Replace The Pickups, I Contacted The Company Representative Again, Requesting That They Reimburse Me At Least For The Pickups. The Representative, Told Me There Was Nothing The Company Would Be Willing To Do.With This Being Said,BEWARE OF DOING BUSINESS WITH THE GUITAR CENTER..I Could Have Purchased A Brand New Gibson Guitar For Much Much Less.I WILL NEVER DO BUSINESS WITH THE GUITAR CENTER AGAIN...NOR ITS SISTER COMPANY, MUSICIANS FRIEND.-------------WARNING--------------BUYER BEWARE OF THIS COMPANY
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November 2023 by Howard K.
This Guitar Center provides the best shopping experience. The staff is exceptional: Jon, Tom, David and Matt are a phenomenal team. They are very attentive, professional, knowledgeable and supportive. Their patience is unsurpassed as they answer any questions and offer suggestions. I have been taking weekly guitar lessons with Ken who is talented and receptive to my needs. It's wonderful to hangout in this welcoming atmophere. It's pleasure to see the various ages of the customers testing potential equipment for purchase. It's clear that everyone feels at home at this Guitar Center.
