-
November 2023 by anil kotadia
Owner Mr Ali & Abuja both were personally involved to changing my 2013 TOYOTA PRIUS ENGINE completely changed. Perfect works & like original bought new at first. Thanks millions ZILLIONS. God bless you guys & your families. I will be your permanent customer.Service: Engine repair
-
October 2023 by Tashi Lama
King Of Queens Auto Service shop is very good business. I recommend all Uber and Lyft drivers to come a get your car service here. They replaced my alternator after one year it went bad and because of this shop I havent received any issues afterwards. Goldy is a great manager, she ordered my alternator and it came back quickly thanks to her. Ali thank you so much boss for servicing my car. The work is great. Also have good prices. I will come again.
-
October 2023 by Yasin Haque
The best service, price is very reasonable. The owner Mr. Ali and the manager and the rest of the team are extremely professional. They had to put a lot of things in my car to figure it out the main issue. At the end they only charge me for the parts they actually have to put in my car. Thank you so much. I'll recommend to all my friends and family.
-
October 2023 by Carla Rivera
No complaints. They were able to find out why my car wouldn’t start within a few hours (damaged wiring from remote start).Charged me $85/hour for the electrical work ( 3 hours for $255) Just know that even if they worked on your car for 10 minutes, they will still charge you the full hour.Total was $380 to locate the issue, remove the remote start, fix the wiring (i’m not sure if they replaced or fixed it) and reprogram the computer.It was a bit difficult to get a proper breakdown of the costs but still happy that my car was back on.
-
September 2023 by satyam chandi
Disrespectful and Ready to fight mechanic and checked in the review to know I am not only the one guy who faced this attitude.Seems no one gives a damn..Had an issue with my tyre and since this spot was referred, had stepped in, not knowing what the hell was going on with this mechanic.He diagnosed ball joint is messed up & later after he doing something, I took a test drive & the issue persisted, shared the results with this guy & he is already taking defensively & annoyingly said that he had told me about the alignment..wait when was that?. Also had requested him to check other places, but he did not listen.The way this guy started responding erratically, as if I was taking all his time and after confronting him for the way he was responding he was about get on a physical fight with me, but the other staff member stepped in.After taking it for alignment, that guy told me that there is still more work to be done and not sure what the early mechanic did, and later I had to change more parts.Was stranded looking trustworthy mechanic to get this fixed with a broken vehicle also knowing you live in a different state was really troublesome.
-
September 2023 by Luis Querevalu
Enrique and Gorge are two amazing mechanics. I have more then 10yr bringing my cars to them. Ali is a tremendous boss and definitley knows how to check my engine issues. Henny is a very nice manager. Talk me through the process meanwhile my car was being serviced.Goldy is a also an amazing manager, she ordered my parts and the parts came back immidietley. Thanks to King Of Queens Team my car has no more issues.
-
September 2023 by Orlando J Jr.
It's a decent place. I'd take the car I was renting there and most of the people you interact with is decent.Beware tho... Last time I took my car, my dash cam was disconnected, and laying on the seat. When I asked why I was told, "the heat knocked it down." Plausible. So why wipe my camera? Some real Kings of Subtlety here. What's the saying about 1 bad apple spoiling something?I had video on there that I needed for court. These buttwipes did something unethical in the car, and then wiped the proof away. If only they knew how sneaky that makes them look. I'm sure they had a perfectly good reason to access my camera and completely wipe it.
-
September 2023 by ANTHONY CAPUTO
My car broke down on 9/11 on the RFK bridge after the Met game. Desperate to find a 24 hr mechanic I live in upstate NY. I found this place on google. Paid 150.00 to have my car towed there. It started of nice enough. The night manger seemed like a nice guy. Said the owner Ali would be looking at it in the morning and would call. Didn’t get a call by 8 so I called. He tells me it’s the water pump and a valve. I said ok I’d like you to save me the old parts. This was my first time doing business with them. And it would be 450.00 I said ok. What time can I pick it up. He said about 12 but he’d call me back to let me know. I called him back around 10 because I didn’t hear from him. I get a rude sounding young guy who was like he just left what to you need. He checked on it and said it’d be ready around 11:30. Upstate NY is not around the corner from Long Island City in Queens so it was going to take a bit for me to get down there about 21/2 hrs. I’m about 40 min away and I get the same angry young jerk yelling when are you coming to pic up your car it’s ready. I tried to explain I’m on my way not even listening to the rest of what I about to say he says ok and hangs up on me. Get to shop Ali is there I told him who I was I said so how did it go he said it was the water pump and at the moment I couldn’t remember what the other thing was that he said was wrong meaning the valve. I said didn’t you say there was something else. At that point a young woman behind the counter takes over Ali disappears the young woman rudely tells me 450.00 throws the old water pump on the counter and the broken belt. I was in taken back for a moment but I paid her she throws my keys on the counter and tells me where to go to get my car. Get to my car look under the hood at the location of the water pump and thought this cost 450.00 if it took them an hr at the most to put it on that was a lot. At 90.00 hr for labor it can’t be a water pump of a brand I never heard of cost 360.00. Total rip off and rudeness
-
August 2023 by Evelyn Rogers
I’ve used this auto repair shop twice. Both times they quoted me a good price and provided great service.My car was shaking. I needed a new ball joint. My car was making a cracking noise every time I hit the slightest bump on the road. My axle was cracked. They repaired my car quickly and efficiently. I recommend this shop.
-
August 2023 by Victor Arganaraz
I originally was referred to these wonderful people about 2-3 yrs ago when I needed my transmission fixed on my Camry. They completely rebuilt the transmission and did a great job. I’ve since upgraded my vehicle to a Suburban and will continue to bring my car to them for any repairs. They’re Open 24 hrs, friendly, and honest!! Highly recommend
-
August 2023 by Damien Shaw
I am a TLC driver and I fell into them by luck a couple of years ago. As a driver I need my vehicle as quickly as possible and they have NEVER DISSAPOINTED!!! NOT only are they time sensitive but they are fiduciary and honest a couple of issues I had where I thought it was major it was only a minor issue and they saved me hundreds and thousands of dollars. I.have used them to replace my engine, transmission and many other issues I've had. I will not even blink to think of where to take my vehicle when there is an issue. Thank you to Goldy, and Ali for continuously being the best mechanic service I've ever used.Services: Transmission
-
July 2023 by Ahk Boy Entertainment
Best Auto Shop in Queens hands down. Mohammad is amazing and he works well with you. The best!Services: Auto A/C recharge
-
July 2023 by Adham Elnaggar
Service speed is 10/10Staff friendliness 10/10Professionalism 10/10Professional staff, i was helped by Goldie, she's been amazing and really helpful, the prices are amazing and they waste no time.Overall experience 10/10 no doubt and I've been dealing with that place for more than 3 years now
-
July 2023 by atul poddar
It was my first time at Kings of Queens was a seamless experience, service is great and at super affordable prices. The behaviour too of everyone is commendable. Overall great experience, will definitely recommend to everyone. ??
-
July 2023 by Bleron Kurtisi
Definitely recommend. Car was dead due to an electrical issue. Nothing was getting power. Got the car towed here and left it for a day. Diagnosed fixed and back on the road only took 3 hours. Tune a out the aftermarket remote start killed my BCM. Amazing work and very knowledgeable workers on cars and electrical system. Very reasonable pricing as well. Staff was direct, honest and answered every single question I had. Amazing experience.
