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November 2023 by Jeremy
Worked with Nigel on buying a crosstrek. He was so incredibly supportive and patient during the entire process as we had a lot of questions. Highly recommend Nigel as it was great purchase experience. Very happy with the car!
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November 2023 by Nico Schinco
Had a great experience leasing a 2024 Crosstrek from Koeppel. We worked with Daniel who never once made us feel uncomfortable or intimidated. He was incredibly patient, responsive and a pleasure to work with! Maureen in financing was wonderful as well, she took plenty of time with us to make sure the numbers worked. Not one employee was pushy or overbearing, which was such a breath of fresh air!
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October 2023 by Joey Pressley
On September 12, 2023, I purchased a 2023 Subaru Forester Limited. Let me start by saying that Raju Miah was the epitome of professionalism. It had been a while since I purchased a vehicle. Raju was extremely supportive and gave me a heightened sense of security. I felt safe and that he was employing honesty. Admittedly, I was extremely anxious and wary of overly anxious salespeople. Raju allayed any and all fears!Secondly, let me say that I am over the moon with my purchase. Some have teased me about the fact we have given our car a name, Lee Green (They/Them). Certified and pre-owned, Lee came to us with 103 miles; they are now closing in on 700. We are extremely happy about the purchase and are in love with Lee. Although it’s been just a little over a month, I feel like we hit the jackpot with Raju and Subaru!Indeed, Subaru has a customer for life! It has been a wonderful month. Monthly, I get emails Subaru assessing the health of Lee. A few friends of mine are interested in obtaining new vehicles. I will be pointing them in your direction.All the best,Joe
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October 2023 by Alma DeLucia
I was car shopping recently and Koeppel Subaru made it so easy. I visited a bunch of car dealers in the general area looking for a new car and the experience was less than pleasant. That all changed once I walked into Koeppel Subaru. Everyone I spoke to was friendly and helpful. The salesperson was able to answer my general questions without speaking to a manager first. I was shown a car and given a cost estimate in a matter of minutes. What a huge difference from the other dealers! Picking up the car was just as easy. Again, everything was ready to go upon my arrival. Every person I dealt with on pick-up day was amiable and customer oriented. Koeppel Subaru has an experienced, wonderful staff and it sure makes a difference! Thank you to Benjamin and Maureen for this exceptional experience.
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September 2023 by Nate Smith
Excellent customer service here!! Our salesperson, Raju, was very personable, patient and knowledgable as he guided us through our purchase of our 2020 Subaru. He made the whole experience and transaction smooth and seamless. As we waited for some finishing touches to be done before we drove home with it, he recommended the best Bangladeshi restaurant that i have been to that was just 5 min away in Astoria. Thanks again Raju!!
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August 2023 by John Cho
Came all the way from Brooklyn, worked with Meeza, with the support of Gary, understood my needs and requirements, thus they were able to help secure this beautiful Outback XT at Koeppel, with minimal hassle.Best first new car purchase ever!
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August 2023 by Robert S.
As we were focused on learning about the new Subaru Crosstrek, we're really glad we discovered Koeppel Subaru in Long Island City. Not only are we happy with the new car - the features on the 2024 Platinum edition are the best they've ever come up with - but the purchase didn't feel like the usual dealership experience we've all come to know and dread. Sergey Nikolenko, the assistant sales manager who worked with us, was upbeat and patient and explained everything about the SUV as well as the price we ended up paying for the vehicle. He spent a great deal of time acclimating us to the car - that's a first for us. Maureen Heffernan, who handled the financial part of the purchase, also went out of her way to offer tons of information, which helped us make our final financial decisions on the deal. Of course, as these things go, the car is the key - and we can say the '24 Crosstrek is the best yet, and Subaru's commitment to quality has made the brand the only one we're interested in (our last car was an Impreza and it was a winner as well). It was an actual pleasure dealing with everyone at Koeppel, and that's a rarity in today's retail climate - so here's a huge thank you to everyone there.
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August 2023 by Herman Ramos
IF YOU WANT A HASSLE FREE CAR BUYING EXPERIENCE, SEE RAJU MIAH.Hello. I was in the market for a used , low mileage car for my daughter. I live in Union County NJ. After 3 weeks of exposing myself to every shady used car technique, "bait and switch", "undisclosed dealership fees", "car just was sold" I was willing to go into New York.I saw the listing online. I phoned in to check its availability. Sheren took my call. She answered all my questions and emailed me a full detailed breakdown of the total cost including taxes and fees. I was surprised how simple it was going. It made me willing to book a test drive appointment for the next morning.I met Raju for the test drive. The vehicle was in good condition and drove well. I was ready to close the deal. I asked Raju for the full cost. His price matched what I had already received.I drove away from the dealership with the car the same day. Dealing with the Koeppel Auto group was a no nonsense, straight forward experience. Buy with confidence. I did......
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August 2023 by Joshua Lord
Just returned from another great experience, eight years after my last vehicle purchase at Koeppel Subaru. I cannot praise Mr Raju Miah enough for his patience, candor, and knowledge. I’ve been to a few dealerships that made me feel like I was being pushed or manipulated, and never felt even remotely uncomfortable at Koeppel with Raju Miah. From the moment I walked in at 430pm, to the moment I left the patient and helpful financing desk, through the moment I drove away 2.5 hours later, I felt comfortable and trusting of the Koeppel team. Start here for your next purchase!
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August 2023 by Sharon Bobbins
Working with Richard was a pleasant experience. We came into the dealership knowing exactly which car we wanted. He respected our time by having the car ready for a test drive. He answered our questions without being pushy. He was professional and thorough and a pleasure to deal with. He will, undoubtedly , be the car guy I recommend to my framily going forward!
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August 2023 by S Lee
Koeppel Subaru is a wonderful dealership. They are professional, courteous, and fast to take care of any issues. From purchase to delivery they have been there all the way. This one is top rated. I've had the pleasure to deal with Richard and Maureen. They have differentiated themselves from other Subaru dealerships. With great cars and sales, I am definitely recommending them and will purchase a 3rd car from Koeppel. Keep up the good work.
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August 2023 by Haley Schwalm
A great selection, informative staff, and incredibly friendly. They make you feel at home and are not shmoozy or pushy like you would expect from a car dealership. We love our car and the experience we had there.Special shout out to Nigel & Maureen who provided excellent customer service. If and when we are in the market for another car, we will definitely be back!
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August 2023 by Lawrence S.
The Koeppel salesman/assistant manager, Raju, was extraordinarily helpful in assisting my wife and me in purchasing a used Subaru: informative, patient, low key, and dealing with other to work out unanticipaed snaps in the buying process. He and his manager were truly a pleasure to do business with.
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July 2023 by Lin
I got a Subaru Crosstrek 2020 from Koppel Subaru and Mr. Raju Miah was very patient and nice in explaining everything. He was also very helpful in registering the vehicle for us. I am happy with my experience with this dealer and the car. Thank you Mr. Raju for excellent service.
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July 2023 by Carolina Guzman
So grateful to have found an honest and straightforward dealership . Raju Miah was amazing!! He gave me peace of mind in the process of getting my car. Spent months looking for the right car and after going to so many dealerships and leaving disappointed because they all wanted to charge me ridiculous “dealer fees”. I almost gave up but I’m so glad I ended up here Recommend 100% RAJU god bless you.
