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January 2024 by Semiha Sekerli
I live in close proximity to the veterinary center and had occasion to bring my newly adopted cat there once. The staff exhibited a high level of compassion and attentiveness during my appointment, which, in my opinion, surpassed the service provided by the 'city vet' down the street. Additionally, I found their doctor to be more knowledgeable than the staff at the city vet.However, I feel compelled to give them a one-star rating due to my recent experience. I came across an injured peacock on the street today, and not knowing how to handle the situation, I decided to take it to this veterinary center. To my dismay, they informed me that they do not provide care for birds and declined to even take a cursory look at the distressed bird. While I understand that they may not specialize in avian care, I expected a basic level of compassion, especially since they have a qualified doctor on staff. As a fellow human being, I took it upon myself to seek help for the injured bird.Their lack of concern for the animal's welfare left me disheartened, and I had to transport the bird to a wildlife rescue center in Manhattan. I fully grasp their policy regarding non-specialized care for birds, but I believe a display of empathy was not too much to ask for. I couldn't help but think that these individuals do not genuinely care about the lives of animals, even though I was willing to cover all expenses.Furthermore, I approached the front desk and inquired if I could have a brief discussion with the doctor about my cat that i bring here for care, who was suffering from asthma. The response I received was rather frustrating, as I was told that I needed to schedule an appointment for this matter. This seemed absurd to me.Given these recent experiences, I am now in search of a reputable veterinary hospital that really cares about animal welfare in Long Island City with loving and caring stuff ... If anyone has any recommendations, I would greatly appreciate your input
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January 2024 by shamere billups
Had to change my review from 3 stars to 1. The staff and doctors aren’t knowledgeable and will refer to another hospital if you ask too many questions. Or say their doctors are equipped enough to handle a simple check up or can answer my calls
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January 2024 by Valeriya Sorokina
The best vet clinic in NYC. Everyone is very kind and welcoming. All employees are doing great job ?
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December 2023 by B McGlamery
They are open seven days a week, so it’s pretty easy to get an appointment. Once we arrived, it was only a shortly before we were seen by the vet tech and vet. Mine is a hell-fire cat and they both knew how to skillfully handle her to give her treatment.
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November 2023 by Coral Wu
Amazing staff with professional and caring. MJ started visiting here since we got him, we never thought about changing location during these time even we live in Brooklyn. We really love this place and MJ loved all the lovely employees here, especially his favorite Dr.Kulick. I really appreciate how you guys love and care about him. ?
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October 2023 by Valentina Rodriguez
I wish they respect the customers time. Please call us if you are behind schedule. Don’t let us wait hours, it’s always the same schedule problem.
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August 2023 by Térèse Singhal
Been taking my dog here for 8 years. Love Dr. Kulik is honest, transparent, cares about my dog and is mindful that Im on a budget. Generally doctors here are very knowledgeable but at times too quick to suggest more invasive/expensive procedures which sucks. Office is clean /modern/ convenient. The front desk staff is so warm & helpful. Ive tried all other vets in the area including Blue Pearl; LIC is the best!
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August 2023 by Brooklyn Reid
I rarely leave reviews but after being a long time customer at LIC, I was shocked by the lack of care today. The receptionist on the phone wasn’t remotely helpful and simply said she couldn’t help us and to go to emergency clinic to have dog seen. I waited until LIC opened at 9am to see our doctor who was in and to be turned away so quickly without any care and told to go spend double the amount at an emergency clinic is shocking. The receptionist wouldn’t even ask the doctor who knows my dog. Why build rapport with a vet clinic if they aren’t there to help you when your animal is in need of being checked (he’s been acting funny a couple days)? I used to drive out of my way for LIC and we loved Dr. Kulik but the lack of care today has me sitting in a 2.5 hour wait at an emergency clinic googling new vet clinics to make a switch.
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August 2023 by Brian Singletary-Kirci
It was a terrible experience as a new resident of Long Island City,NY! After providing NYC Veterinary Group of LIC with all of the medical records for my two cats from their previous Veterinarian for their first visit at this office, I received multiple reminders of my appointment ever day for the week leading ups to the day of the appointment. The night before the actual appointment, NYC Group Representative called to say the doctor that was to see my cats would not be in and another doctor would see them but at a time 3 hours later than the original appointment time. I agreed to the new time even though my own schedule would be severely impacted. Then, on the morning of the appointment, another NYC Vet Group Representative called me to say that the doctor that was to see my cats would not be in and another doctor would be able to see them but two hours later than the rescheduled appointment. Resulting in a Five Hour change in time of our original appointment!!! NYC Veterinary Group clearly has no respect for the time of their clients!! This was the most egregious abuse of a clients time I have ever experienced in my more than 45 years as a pet owner! I could not in good conscious give them another opportunity to abuse my time. I could not trust such a group to care for my animals!!
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August 2023 by Castro Kléber
Highly professional and amazing service. Can always count on them!! Our Doggies give them high paws!!
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July 2023 by André Esguerra
Long Island City Vet is extremely helpful, caring, and quick to provide documentation. I contacted them 6 years after our dog was a patient there and they immediately knew who we were and provided original records within minutes. Definitely use!
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July 2023 by Lauren Marzlock
I have taking my cat to this vet place for almost 3 years. The service is great they seem to care about my cat and his health. The prices here are not too bad as long as your animal doesn't need any major surgery. The doctor office seems clean. I hope they keep up the good service here for my cat ?
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July 2023 by Dana Green
Warm, caring and very professional staff. My dog no longer feels worried about a trip to the vet.
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June 2023 by Nora Devlin
Worst experience EVER.. Staff are incompetent. I had a 6pm appointment and they gave it to another person who had forgotten their appointment the week before so they took mine, and left me waiting for 25 minutes. The vet went to the persons that did not have appointments. When I said I was leaving he asked “O Well “RUDE , INCOMPETENT ..
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May 2023 by Donald B
All the veterinarians are amazing. After struggling to find a friendly vet in Brooklyn, I discovered this place and now come over to LIC because the vets are so great.
