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August 2023 by jimmy sumampouw
Name Ronald who helping me today at store are very outstanding service.He is very patient and friendly.Very good customer service.Keep up ????.Now I like shop a lot with Maxaroma.I shop again today 08/05/2023.The owner helping me.He is the best owner.He is very friendly,nice person,humble.I will shop again in the future.Thank you HAMED ???
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July 2023 by Ziyad Kassar
Margie and Ronald are the reason I’m going to continue shopping at Maxaroma for life. They both were exceptionally nice and helpful, and went above and beyond with a request that I had when they didn’t have to. It wouldn’t be an overstatement when I say that I’ve seriously never had a better customer service experience before and am super appreciative for their help!
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May 2023 by bart klek
BUYERS - Be Carefulok, so firstly, i live overseas so on the site i change it to my currency, on their site it says $365, i go pay and then when paypal does the conversion it was $430 and when i purchased a couple of items and asked if they could swap one of the items for another item exactly the same price, they said we will give you a refund, they did but they took 5 percent.
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May 2023 by Ronald Thigpen
I just ordered my 10th bottle from Maxaroma. 100% quality and authentic products witb fast shipping.
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April 2023 by Patricia C
I just purchased a Bond perfume and it arrived without the shrink wrap. That was my first red flag. Then I sprayed it on and the scent faded within 30 minutes. This is supposed to be a beast of a fragrance and I've confirmed (through asking others) that after spraying 10x the scent is no longer there. I've asked for a refund. The bottle looks legit but the juice is extremely questionable. Shipping is fast though!
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March 2023 by Jasmine a
I am happy !! I was skeptical about ordering for the first time due the mixed views but I am pleased with the results. Arrived literally within a few days of ordering so that’s a great look on customer service! Their prices are not bad at all, I actually searched the web for the cheapest price which is how I found them. Then the product itself I’m truly pleased, I’m going to an outing and had in mind the fragrance I was going to wear but the shipment from MAXAROMA came sooner than expected so I, now changed my mind and will be wearing the fragrance that just arrived and the quality is amazing, it’s long lasting and the real deal (trust me, I know fragrance). Everything was packaged so neatly; The samples they sent out are simply delicious, it’s as if they personalized it to my liking based on order description. I order countless fragrances from other places and don’t always like the samples but this company right here did GOOD.Thank you guys, amazing doing business with you. You have a new customer!
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March 2023 by amaka a
I am happy !! I was skeptical about ordering for the first time due the mixed views but I am pleased with the results. Arrived literally within a few days of ordering so that’s a great look on customer service! Their prices are not bad at all, I actually searched the web for the cheapest price which is how I found them. Then the product itself I’m truly pleased, I’m going to an outing and had in mind the fragrance I was going to wear but the shipment from MAXAROMA came sooner than expected so I, now changed my mind and will be wearing the fragrance that just arrived and the quality is amazing, it’s long lasting and the real deal (trust me, I know fragrance). Everything was packaged so neatly; The samples they sent out are simply delicious, it’s as if they personalized it to my liking based on order description. I order countless fragrances from other places and don’t always like the samples but this company right here did GOOD.Thank you guys, amazing doing business with you. You have a new customer!
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February 2023 by hakan d
I ordered Lacoste and Giorgio Armani Brands from them and they were both fake perfumes. No response from the company.If you insist your products are authentic, they must be expired. After spraying, fragrance fades away completely in few minutes.
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February 2023 by Željko Puljak
Absolutely fantastic service. Shipping is fast, and I received two courtesy gifts (two testers) which was a surprise. Highly recommended.
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February 2023 by David Gregory Callahan
MaxAroma is absolutely fantastic. Their turnaround time from when you order and click that button to when they ship your order is insanely fast. Customer Service is top notch and prices for niche and designer fragrances are outstanding to say the least. 100% Authentic as I have bought fragrances from Saks, to Macys, Neiman Marcus… directly from Creeds store in London England… etc… so I have enough experience to compare and contrast to know the real stuff. I compare & contrast with other discounters and I get my products from MaxAroma the fastest and generally better prices, but still shop around. We just ordered Parfums De Marly Percival & Layton Shower Gel. Jean Paul Gaultier Le Male Intense Parfum Dolce & Gabbana The One EDP. My friend Garfield is in love with Jean Paul Gaultier Le Male recently discovered. This is the real deal folks!
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February 2023 by Ronald S.
Finally a spot where you can shop niche fragrances at your heart's content! They curate an amazing selection of niche fragrances and if it is not there to try, they would suggest getting a small pocket perfume. Their service is really top notch :)
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January 2023 by Jerrell Martin
Ordered a 100ML bottle of Creeds Silver Mountain Water on the 23rd and got the knock on my door the 25th. Great prices and fast shipping, will definitely buy from you guys again.
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January 2023 by Deborah W
I just discovered this business and happy I did. So many different brands . Fast and precise packaging and shipping. Quality and first class business. Would love to visit one day. Thank you for your trustworthy business!
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January 2023 by Deborah W
I just discovered this business and happy I did. So many different brands . Fast and ***************** and shipping. Quality and first class business. Would love to visit one day. Thank you for your trustworthy business!
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January 2023 by SP
My Trustpilot review which didn’t help but I don’t want to retype a review:An item I ordered was not as pictured so I had to get a return approved. I used the online chat option and it took over an hour. The person took 10 minutes to answer every message I sent. I also wasn’t refunded my insurance charge even though this is their mistake. Wow, now the company is trying to flag my review saying they don’t think it’s based on a genuine experience….I’m providing documentation. This company is unbelievable and their service is horrible. Wow, now their response is basically saying , “it’s not our problem.” And they believe I’m LYING about the chat experience. Also, I forgot to include that I did in fact try to cancel the insurance charge shortly after ordering through email…I’ve tried contacting this company through email other times too…no response at all. Apparently, they don’t answer emails therefore be prepared to have an hour chat online.
