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September 2022 by Victoria M.
I've been shopping here for about 5 years. I spend hundreds of dollars a month on supplements and other items so the cashier that's usually in the front knows me and he is always very professional and nice. Unfortunately (or maybe fortunately), I haven't had much experience with the pharmacists so they don't know who I am. But as of late the cashiers have been busy, so I've been placing specialty orders with the pharmacists. Each time I have to place an order or ask the pharmacist questions, I am greeted with a dismissive attitude or straight up ignored. They only seem to perk up when they realize how much money I'm spending. Today, the woman pharmacist was clearly on a personal phone call and blatantly ignored me for 10 minutes. And when the cashier finally caught her attention, she acted like I was bothering her with my inquiry. All I wanted to know was whether or not my order had arrived. But because she didn't recognize me, I was a nuisance and I wasn't worth her time. It seems like if the pharmacists are unsure whether or not you're going to spend money, then you're not important to them. I also can't help but think it's racial profiling because I've never seen any white customers have to deal with terrible service like this. If this is how they treat long term customers/people of color, I cannot continue giving them my business nor will I be able to recommend them. Although it is cheaper to order supplements online, I enjoy supporting local/small businesses. But if it's less aggravation to shop elsewhere, I guess that's what it's come to.
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September 2022 by Shelley B.
This is my favorite pharmacy in the area. I absolutely love the products. They stock so many natural items that I can't find at other shops. And if I need something that they don't have they often order it for me. Often I ask for natural remedies and they are always ready with a homeopathic solution. Such amazing people. Highly recommend!!
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August 2022 by Maureen N.
Notary services! And I needed two witnesses. How we get them in the search? The UPS Store (46Rd and Vernon) has no one right now. They offered to call ahead. I declined. I know this store. Essential oil and oils and is that jojoba oil? Yes!
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May 2022 by Cindy C.
Friendly staff and reasonable priced items. They sell balloons and has helium as well. You can bring your own balloons if you'd like. This place has good selection of toddler toys and formula as well as vitamins. Pharmacy offers next day result covid testing.
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February 2022 by Thomas C.
If you run a prescription store, be EMPATHETIC. I called 10 mins in advance so they know I am coming and I arrived at the the time they are closing. I am suffering from pain and wanted to get help, the staff was literally walking out from the store and shutting the door regardless my condition. And I tried to ask them for checking and they just completely walked away. Imagine if you are a patient and need to pick up your prescription in an urgent situation and that is how you are treated.
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January 2022 by Jacqueline M.
Very helpful pharmacists who are kind and professional. Nice selection of grooming products. I highly recommend this pharmacy.
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December 2021 by Lauren O.
I came in this morning as the store opened for a PCR test. There were several customers at once, but the person working was incredibly patient and tried to answer everyone's questions while also fielding incoming phone calls. I was able to get my test after a very brief wait at a time when most places are at capacity. Very smooth experience.
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July 2021 by Benita R.
They are very helpful in the pharmacy and the store is stocked with so many healthy items and products, not junk food. It has everything from high end skincare products to olive oil and it's a great family store.
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February 2021 by Judith Knecht
HPS is a very well-cared for building; Management & Staff are very pleasant and helpful; Tenants are respectful of property and are friendly.
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December 2020 by Sam W.
I've gotten a few prescriptions filled here, and they are always quick to fill them. It's more than just a pharmacy, they also have an awesome selection of quality toys to choose from. I also bought my toddlers favorite (the only one she would wear) face mask here. It's truly surprising how many product they have here and at very reasonable prices!
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August 2020 by Catherine Iapoce DeSimone
Enjoy the luxury of sitting on the waterfront enjoying the view. peace & tranquility !
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August 2020 by Marcey Blackburn
Beautiful View and great people
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January 2020 by Melissa S.
Shop local! There's plenty of change pharmacies in Long Island city. But the pharmacist here know and care for their clients. Plus they have cool items stocked that you won't find at the chains.
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August 2019 by Eric J.
This may sound crazy, but this is the standard for great customer service. All of the the pharmacists are knowledgeable, helpful, friendly, and make the entire process painless. I would recommend Nature's Prescriptions to friends, family, or honestly anyone who would listen.
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July 2019 by Collin B.
They listen to your preferences and are patient with explanations. It is the kind of personal attention that is often missing in chains; very happy to have them near.
