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February 2024 by Tenzin Dechen
Shows attitude for no reason
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January 2024 by Ebony Stapleton
The manager here is caring, an amazing problem solver, as well as hilarious and the employees are very kind and welcoming
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December 2023 by Jorge Lopez
They are hiding the napkins behind the counter now and the almond milk. they are being selective on who gets almond milk or oat milk when you ask at the counter.
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December 2023 by Alana John
One of my favorite places to study and be with friends. Superb food, atmosphere, people, and service! Franklin really goes above and beyond to secure customer satisfaction. Kudos to the team!
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December 2023 by Robyn Barnett
The sandwich was ok but I ordered online and picked up . They do not pay attention to instruction in the order. I asked for the sauce on the side and they put it on the sandwich opposite of what I instructed. This is the 2nd time this happened.
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December 2023 by Ra Won
Panera Soda fountains always cleaned and has enough CO2 for the fizz craved. Coffee and Half and Half are always filled and ready to be self served. The Online pads are at the counters which is a hassle when you want to order quickly you would still have to wait on line with the rest of the ordinary customers. This Panera does not have a private parking space and since it is in up and coming Long Island City, expect the traffic cops to be roaming around frequently.
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December 2023 by Ismael Mohamed
Very annoying children and loud music. People dancing in the middle of the store like it's a club, doing kart wheels like hooligans. Panera bread please do better!!
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November 2023 by ]pessiz plumaz
love coming here for a bit to study and get work done! quick and reliable service. the manager is super attentive :)only thing i kinda dislike is the afterschool rush when all the highschool kids come in and it is so chaotic but i wont emphasize too much because they’re kids lol & it’s a bit out of managements control imo.
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November 2023 by Odd P.
Here's the thing, if you're a student, do not come here. They will not lower the volume on the obnoxiously, loud music that they know how to turn down, but they won't on purpose. Sometimes the cashiers are very slow, don't think they've been trained properly. They looking at their iPad screen like this is their first time seeing an iPad screen. It's cold, most tables AND seats are dirty and don't get cleaned or a quick wipe down is done. Food sometimes hits, Sometimes. Lastly, which is the worst. Every time I place a mobile order, I see my food behind the cashier and I look at them and I try to get their attention because there's no one else. (there's never anyone else around besides them, so I'm assuming it's their job to also be handing out mobile orders when people get there) and I tell them that I'm here to pick up and they still make me wait... That's why I got a mobile order babe, so I don't have to wait.
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November 2023 by Mike R.
Dirty and nasty. Trash all over the store. Inattentive staff. No one called our name when food was ready. Disgusting customers coughing all over the store not covering their mouth and letting their kids throw tempertantrums. Respect your health. Don't come here.
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October 2023 by M
The staff works hard and seems friendly. I appreciate that & support that ❤️ also it’s so big
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September 2023 by Shalim Uddin
An array of delightful breakfast choices, ranging from nutritious to indulgent, made for a thoroughly enjoyable morning meal!
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August 2023 by Jacqueline Chen
You can always count on Panera for good food and service.I ordered pickup here and then went to another location and placed an order here on the app by accident. The order was completed but I called this location and explained the error. The canceled the order and refunded me. Appreciate them taking the time and giving me the refund, esp since it was lunchtime and they would’ve been busy.
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August 2023 by Anushua Arif
It’s such a hidden gem, because I never make it out to this side to Astoria. I just got their sip pass and I’m really enjoying my visits here. The service and the ambiance are both great!
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July 2023 by Bronwyn B.
The service and food here is really good. The staff is very friendly across the board. Special shout out to Jazleen! When she sees me, she always grabs my large cold cup without me having to ask for it. I don't know how she is able to remember all the details but she does. It's those kind of things that make stopping at Panera to get my breakfast a great experience!
