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September 2024 by Arelis Diaz
Great customer service
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June 2024 by Tommy
This is an excellent bank. They have no fee accounts and the bank itself is very clean and well kept. The employees from the guard in the front to the people at the window and at the desks, are all super friendly and very helpful. A very nice modern bank.
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December 2023 by Yasan
Excellent service
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December 2022 by Eduardo Ramirez
Someone went into this bank branch recently, impersonated my mother with a fake ID and gave sensitive personal information to attempt to withdraw money from my mother’s account through fraud. Not one of the bank staff called the police, the ‘security guard’ did not stop this women, no copy of the fake ID was made, and when confronted with obtaining footage of the incident I was told that I need to have the police come which they are very slow to do. This is a complete FAILURE of safety procedures and I would not feel comfortable banking here if people can easily commit fraud to withdraw money from my account.I need cooperation immediately from Ponce bank to remedy the situation.
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October 2022 by A_Design F
I had a wonderful experience at Ponce Bank in Astoria. First of all, I was welcomed with a smile. The business development manager Mr. Roberto Leon and his team were helpful, great listeners, and informative. It was easy for me to ask questions before opening my business account. I was wondering if I need to come to the branch to use ATM, but Ponce allows their customers to use Citi bank ATMs for free. Overall, I am happy with them.
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July 2022 by Steven Ward
Every time I walk into Astoria ponce bank it’s a wonderful atmosphere the ponce manager Roberto Leon and his staff are wonderful they always help me anytime I have a problem with my banking I appreciate them so much I will continue always banking with ponce bank they are a true blessing ?I love everyone there ?thank you to all the staffers at ponce bank I salute you keep up the good work ethic
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April 2022 by Tufeto Cavioti
Old fashioned Customer Service.
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April 2022 by Michelle N.
This is not a two star motel, it's cleaner than some of the 4 star hotels I've stayed at. Clean, decorated nice, very friendly staff, great location! Comfy beds too!! Highly recommended!
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November 2021 by Kennynyc1
So far as a new patron of Ponce Bank , I feel they are an upcoming and good bank to open an account with as they are helpful once they get to know you .
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October 2021 by X
Always pretty Tellers, friendly community feel.
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March 2021 by Chee Chi Memes
So far as a new patron of Ponce Bank , I feel they are an upcoming and good bank to open an account with as they are helpful once they get to know you .
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February 2021 by San Cicco
Always pretty Tellers, friendly community feel.
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October 2018 by Raven R.
Workers are very friendly and helpful here. I am new to this bank, but so far (fingers crossed) I have had no issues. I do wish they had a location closer to Greenpoint though.
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July 2012 by Franco C.
Bank Silly me, I always thought he was the guy behind the fountain of youth but no, apparently he has a bank with a few locations working to keep his name alive. Beyond the 15 branches, the have online banking and everything else you expect or need from a bank. This location has a fairly clean lobby, and a quick 24 hour ATM.. so access to dinero is quick and painless. I never use tellers, so cannot comment on them. Parking on the street.
