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February 2024 by A. Spence
Great staff, everyone for the most part attentive to all customers needs. Andres was very very helpful in my account which was difficult to begin with. Marz was a please to when Andres wasn't available.
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January 2024 by Starlight Squad
Worst place. No inventory.
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November 2023 by Matthew Sherman
Very helpful. No wait.
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September 2023 by Mia Guerra
Marsz is THE BEST not only did she break down the bill in the easiest way to understand but she walked through step by step with me & my grandma to make sure we knew what we were paying for, & even helped to lower out bill. Marsz was so patient helping me set up my new phone. 10/10 would come back just to see her! Definitely ask for her when you come into the store.
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September 2023 by Glenn KUNZ
Customer service very attentive and I was greeted as soon as I entered
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May 2023 by Duwaine S. (Uncle Dux)
Awesome and great service!!!!!! Myke has definitely helped me out to THE FULLEST with my new phones and also sold me my new Home Internet. I have came to him many of times because he knows what he's doing when he is helping me out. I appreciate him for real. Thank you and God Bless you King
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May 2023 by Iannthe Shawn
Mykel was very helpful and a preeminet statue in this establishment. He extended his hand with other issues that arised while in the store. I was also informed of other avenues by joshua.thanks guys,as a customer I appreciate you guys.
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April 2023 by Shtira Daniels
Myke was amazing. I called in and he was super helpful but told me I needed to come in. When I got there he went above and beyond to make everything I needed was taken care of. I come in ever so often and he's always keeping the store upon helping a customer. This man needs a raise. They couldn't possibly pay him enough for what he does. Thanks Myke
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March 2023 by Brucy Morales
Customer reps are not friendly. One sold me a Samsung android cell that was taken off market. Which was not nice. I went back and this is when I found out about the cell phone that was sold to me. However. There was a very nice rep who was honest with me and recommend a good one not connect to tmobile but another brand that was not sold ny tmobile. Disappoint with the service.
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March 2023 by Meline Rosales
The single most helpful T-Mobile store in NYC and beyond. Thank you to Jeff and Serg for helping with my account issues!
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March 2023 by Robyn Barnett
The mobile expert Myke was extremely helpful and my phoneis now back in working order.
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February 2023 by Chelsea Avila
Truly an exceptional customer care experience with the locations Saturday crew!Best Tmobile location I’ve visited thus far.
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February 2023 by Olena Menshykova
Very good nice guys working there.
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January 2023 by Jen Ye
Kudos to Myke!Initially I didn’t expect much with T mobile store experience because staffs on the 30th Ave are just plain awful!I was in the process of switching from prepaid to postpaid due to my new Apple Watch. Whole process would take 2- 12 hours and to expedite the process I was told to go to t mobile store.I am glad I decide to give to this location a try. Myke was very helpful. All was good in matter of time.
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November 2022 by Ulanbek A.
I went to the store with some technical issues on my new iPhone. Chris and Joshua real assets of this company and provide an excellent service to customers. Because of these people I decided to stay with T-Mobile.
