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February 2024 by Shany Thakur
Need to notarize some documents so came here. Had to wait a little bit but Ms. Jackie helped me out and got things done. Seems like a good and calm environment to do business here.
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November 2023 by Qinyu “Bale” Wen
The banker at this branch is unprofessional and impatient when dealing with customers. Dude was eating grapes and talking to me at the same time. Go to another branch or another bank
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September 2023 by Jozie
I’ve never had a problem coming to this location. I’ve gotten a new card same day as they were lost twice already. They have a parking lot at this location so I never get stuck looking for parking in this busy area. Also if I’m not mistaken sometime ago I even got something notarized last minute for a same day passport. I didn’t think it would be so easy but it was. No complaints whatsoever.
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September 2023 by Cindy Uriarte
Poor customer service. They will have you schedule an appointment and once you’re there they will send you home telling you to come back. Ridiculous!
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July 2023 by Kurtis M.
If i can give zero stars I would this branch is racist ive come here several times and every time i come to access my account they always need "extra" verification when i have all my info today i was asked to open my bank app and had a teller look through my banking history for "verification" never at my home branch has anything like this happened im extremely disappointed and dissatisfied
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May 2023 by Nassereddine Djelali
Service so poor there nobody care so slow plus all the time no bills ????
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April 2023 by Dandan Zhu
Marlene is the worst rep I have ever had the displeasure of dealing with.She was rude and extremely unhelpful. TD also has really bad interface of doing business. Chase is a thousand times better and this final straw is forcing me to go to Chase instead.There just is no point giving this bank any money and I'm going to move my IRAs too. I'm just so sick and tired of TD Bank and Marlene was the final straw that did it for me.
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January 2023 by Cansel Aktulum
I wish I can give 0 stars. They don not pick up the phones. They have 0 information about what they are doing. Whatever the reason you call them they want you to call customer service like we do not know that option already. You call customer service and the customer service representative call them back to receive information, they inform the representative but not you. So the representative informs me I call them back and they act like nobody called them. It is just waste of time to be their customer, will not be one of them anymore.
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December 2022 by Chiwai Fung
Thank you all staffs, they're saved me in this morning.After I used ATM and leave. A man was waiting for me at outside of the bank. I went back in side and told staffs about him. They were keep the eye on him and let me sat on chair and wait for him to leave. Thank for you guys help!!
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July 2022 by GPT Projects
As many reviewers have stated the customer service at this branch is poor. I’ve been banking at this branch for over 6 years and the quality of service and the professional banking atmosphere have steadily gone down hill. It literally felt like a college sorority when the Indian woman who seems to be in charge yells and tells her personal story across the branch to the tellers when there are customers banking. It’s time for me to close my accounts here and move to a larger bank.
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June 2022 by Renat Valeev
Since 2019 Always go here, never had a problem. Clean great location. Chad was very helpful and super positive. He gave me different alternative solutions to my request and went with the most effective one. In a matter of minutes he did what other locations wanted me to wait 5-10 business days. And a receptionist lady was fast and nice too. Thank you for your help today guys.
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June 2022 by Hunter T
Went to get issue with online banking solved, said they'll call back. 3 weeks later, nothing.
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May 2022 by Pial Das
Worst branch ever! Please do not go there they are very unprofessional. They charged me from my savings account for no reason and when I asked for a refund they said it will take 2 weeks but I will get my money back. Mr. Chad Walker was helping me with this issue but I’m sorry to say he never helped me even though he said not to worry I’ll definitely get my money back. When I call the lady on the phone just ignores my questions and say they will call me back but they never do. I’m tired of calling them. It’s not about the money the sad part is I didn’t even know they were charging me until someone told me because it didn’t show me anything in transaction. Unlike other banks td bank doesn’t show you the extra fee/charges. Like come on td bank do better. I been a td customer for 4 years and this is the most horrible experience ever. I’m thinking about closing my account??
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April 2022 by Monika C
No one know what they are doing here except deposit money and withdrawing money the personal in the bank didn’t know how to print me IRA form from the system and other person on the corner of his little office was on his chair with 1 leg up never met bankers that are so out of knowledge of what to do
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February 2022 by Google User
Terrible customer service representative named Chad Walker a horrible employee, the type of employee that will steer great customers away from banking with TD bank. There are good apples that will retain customers , that customers look forward to banking with (for example a female employee at this same branch who was outstanding) then there are rotten apples such as Chad. Unfortunately the rotten apples are the ones that leave a lasting impression and as such l more than likely bank somewhere else.