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October 2023 by London Brumidge
The spot
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May 2023 by Madeline Wallace
Friendly, efficient & a convenient place of business
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December 2022 by Lauren Warren
The worst bank to use.
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June 2021 by Meredith Yannuzzi
I normally have a great experience with the tax prep for the last 3 years. This year was a disaster I never received an update so they never prepared my taxes and when I called about I talked with a woman named Angela and she was incredibly rude she hung up on me. Then I called back the manager was yelling at me and I couldn’t understand her she then hung up and just cancelled my account. I will never use their service again. Free doesn’t mean good .
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April 2020 by Princella Cooksey
Staff very friendly, efficient and knowledgeable of their tasks performed. Also, attentive to customers request. Transactionscompleted in short time period.
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March 2020 by Mandisa Burton
Great services provided for the community.
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January 2020 by John Lios
urban upbound is amazing. Such a helpful resource and so grateful to have been able to be helped by them. Junaid is great as well as bill. Highly recommend this organization!!!
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January 2020 by Dymond LaFlare
Nobody is never there to help with job placement. I’m not sure how this location is still open. I’ve been by 3 times in the past two weeks and have been given the run around every single time. This location was placed in our community to help find jobs but i haven’t seen any help yet. It’s ridiculous. The guy at the front desk said someone is only there on Monday from 2-4 so what are y’all doing all the other time? Just keeping the place open for a check? JUST SAD!
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January 2020 by Eileen Williams
I called on New Year’s Eve at 9:30 am just to know the hrs they are open. First it rang then went into a recording about the person isn’t available. No announcement of the credit union or anything. I called back 4 times, there was a pick up and a disconnect every time.. such poor service. Would not recommend this credit union to anyone
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June 2019 by Ms Candycan
People friendly, Very Knowledgeable, Clean environment.
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September 2018 by Tarisse Iriarte
Absolutely horrible experience. I called to get information about opening a business account. I was told I need to speak with with a financial counselor first. The reception had no training, poor customer service and was incredibly clueless about every single question I posed.
