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January 2024 by Mark S.
Horrible Horrible Horrible! Been overcharged here so many times because the signs don't match what they ring the same. Had vaccine appointment so left early for work. Waited 45 minutes past my appointment time and they weren't even that busy. People behind counter had no clue what was going on and so unorganized. Go to CVS a few blocks over. Don't waste your time here and potentially get overcharged too!
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November 2023 by Kenan H.
Had a vaccine appointment here despite the bad reviews. Sure enough, morning of -- after letting my job know I'd be stepping out, they called to cancel my appointment because "they don't know when the pharmacist will be in and is late." They then suggested to reschedule from 10:30-12 so I suggested 11:30. Then, they said actually we can't then how about the afternoon. This place just needs to get it together.
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November 2023 by Elyse L.
I cannot say enough good things about this store and their staff. They always solve any problems I may have in getting my medication's. They are always pleasant, efficient, and ready to go above and beyond. I have had to transfer prescriptions to other Duane Reade, or Walgreens and it always gets screwed up. But this one always fixes it. Thank you, Duane Reade, Long Island city!
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November 2023 by Stephen Judge
Routinely takes forever to get prescriptions. DO NOT get your flu shot here, or any vaccine. You have to first wait in the prescription pick up line (takes forever) - then and only then they will take you after they are caught up on the filling and distributing prescriptions. Each patient takes about 15 minutes as if it’s a first encounter/Full History and Physical. Changing pharmacies.The rest of the store is fine.
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October 2023 by J Park
Ridiculous. Worst place ever. They prioritize preparing for medication when nobody is here to pick them up, while neglecting waiting customers.
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July 2023 by Austin U.
This place has wasted so much of my time and money I didn't even want to waste any more writing a review. Do yourself a favor and never ever use this location. The pharmacy is a joke.
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April 2023 by Michael Sancinella
The staff there is friendly and very knowledgeable about their
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April 2023 by Robert Mors
They call me on time when my medication is due. But it's difficult to reach out, they put you on hold for a long time!
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March 2023 by Daniel Sargent
This location went in the toilet recently. You can never get a hold of anyone and when you do they are rude.
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March 2023 by Jen Keith
Whatever you do, do not book a vaccine here. They cancel the appointment without telling you, tell you to come back the next day, shut down the entire pharmacy without a word, and then will not pick up the phone. Ever. Hours later. And seem to have hung up on the regular store/non pharmacy line. It's not worth it. Save yourself.
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March 2023 by Mary Li
Appointments for shots aren't required according to someone who works there. You can also make an appointment for a day where they decide to close the pharmacy and not notify you. Just go to CVS.
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March 2023 by i n s t a n t f i l m 4 e v e r
Good luck getting through to the pharmacy.
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March 2023 by M C
Ok for basics.
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March 2023 by A C C
TERRIBLE PHARMACY SERVICE. Made appointment for 12:45pm for a vaccine. Filled everything out online and arrived on time. I had to wait 30 minutes to be seen and that's because I got upset and asked them why wasn't my time or appointment honored?? Very unprofessional and disrespectful to not honor appointment times. They suck!
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March 2023 by Jay
This is probably THE most inefficient pharmacy I have been to. Waited an hour WITH APPOINTMENT for a flu shot (and that’s with the pharmacy fully staffed and no line). The workers here are just lazy and give the vibe that they don’t want to work here. Save yourself the trouble and time and walk two blocks to CVS
