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April 2024 by Caryle A
Worker was very rude, nobody in the dining room and we were waiting for our food and she tried to make us leave because we had other food. Never have I ever been directed to leave a Mcdonalds for having other food while waiting on the food we ordered. Attitude was completely unnecessary, they weren’t even busy.
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April 2024 by HL M
Good mcds with a clean environment
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April 2024 by Yu-Gene Chen
Seems funny to rate a fast food Plus Restaurant five stars but they've got the service down and the speediness that you want from fast food and it still tastes pretty good especially when you're on the
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April 2024 by Mr M
East Greenbush mcdonald's, it's a hit or miss, sometimes you get great food and great service unfortunately most times you do not
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April 2024 by Brett Weir
$19 for soggy fries and an over cooked burger. Never again
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March 2024 by Michael Salzer
Closed at 9:15 PM at night on a Friday night, doesn’t make senseStill can’t read or follow directions on a special order I didn’t want ketchup ketchup I’m eating the keto diet. Ketchup is no good. All you need to do is read and follow the directions.
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March 2024 by Susie Toney
They are very rude the food is cold people there was very rude and they cussed me out because I told them I was missing a cheeseburger ??♀️ who ever owns this place needs to rehire new staff
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March 2024 by NYB
Food is fine, but they always mess up my order. I ask for a deluxe and just get the simple sandwich.
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February 2024 by Rex Davis
Pleasant staff, correct order fulfillment.Kid-friendliness: kids play roomWheelchair accessibility: handicap spots and location access.
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February 2024 by dbiker207
Won't go there again because of retarded paper
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January 2024 by YUVRAJ SINGLA
Employees working at this location(McDonald’s Osborne Road) should get some counselling on how to work in a customer service job, as I could not believe myself that the staff can be so irritated on people coming in for placing or picking their orders. World’s worst staff hired by the owner of this store, especially the Asian dark complexion looking man and a long loose hair lady in the food industry at the food service. So many negative reviews I just saw about them and that made my mind on never to visit this location ever and I will share this incident with my friends so that they would never visit this store. We are in this neighbourhood and we don’t think we deserve this kind of dirty behaviour around us.
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January 2024 by Sonu Gupta
Osborne road McDonald’s staff especially the manager and a lady with long lashes and long loose hair needs to learn some basic ethics. I was near the door and I heard the manager was sworing a lady and was threatening her to leave the store or he will call the cops. The lady seems calm Middle Aged as she was waiting there very quietly for her order, no matter whatever the issue was but no job gives any employee the training to misbehave with customers or drivers. I don’t know if the place actually wants the customer or not but seems like that the store and the owner of this location does not want any customers to come and place their order from this store. I myself being a female felt very uncomfortable after seeing the rude, and unprofessional behavior of the manager. I decided not to go on this location ever if the staff continues to behave in the same way then people would stop coming in and McDonald’s will not be popular in the community.
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January 2024 by nomisha gupta
The McDonald’s at Osborne Road, Loudonville NY is the Worst place to go in, I went to order some food but I turned back as I saw that the manager was using very bad and abusive words in another language to a lady. I feel that the manager should get basic customer service knowledge or work at back where he need not to talk to any customer directly. He should learn how to behave with the customers especially with the ladies. He is working in our neighbourhood and I feel sorry for this place that people like him being hired at any kind of customer service job. McDonald’s would lose business soon if he was not replaced
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January 2024 by Ethan Dudla
Manager is
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January 2024 by franklin abban
I've been coming here for 3 years and the employees have really bad customer service now. I remember when it had 4 stars! But now.....
