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December 2023 by Sean Jackson
My experience with Bank of America in Lynbrook deserves a glowing five-star review! I visited the branch to open a checking account and to take advantage of the direct deposit bonus. My banker, Nicholas Azcona, provided outstanding service—pleasant, efficient, and quick in opening my account. His professionalism and helpful demeanor made the entire process seamless, leaving me thoroughly satisfied with the service provided. Bank of America in Lynbrook, thanks to Nicholas, has certainly earned my trust and recommendation for their excellent customer service.
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December 2023 by Sammy Y
People are good over there.ATM MACHINE stuck my money and my debit inside of machine.Can't cancel and get my money back.Even asked one of work lady to help me.But she can't do anything.I have to call the number from machine and wait for 40 minutes.Very worsted experience. BOA ATM suck!
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November 2022 by Kimberly Watkins
This bank just stole money from my father in Lynbrook, New York. They refuse to do the right thing and investigate this situation. Pull your accounts from this bank immediately!
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August 2022 by Faisal Alhashimi
The manager Jessica went above and beyond. She made my day if not my whole week. Professional staff. Even Erika helped! With their teamwork and perseverance I was able to get exactly what I needed. After facing some hurdles, they still made it happen!
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July 2022 by C Simons
I walked in BOA, simply to make a withdrawal. I asked one of the tellers is there an ATM (so I didn't have to wait in the line). She looked at me and then acted like she didn't see me. A woman, waiting in the line said yes, there's an ATM on the side of those doors. I said thank you so much. I guess it was too hard to speak for the teller. Terrible customer service.
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December 2021 by Tuseef Munawar
Very bad service manager was very rude
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October 2021 by James Mannino
BANK OF AMERICA DOES A GREAT JOB !
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September 2021 by Lucky Supreme
I just left the bank. It's always a issue for me. A Black Man. All I wanted to do. Was change. Small bills to big bill. Only one Cashier. Smh. Catering to. A Not Black Man. Without a Debit card. He said he lost. It. I walked out. Everyone acting Professional. For a Job. They are still making mistakes. And requesting a Manager. How in the world is this possible. Dam shame. What the Black Man. Has to deal with daily
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September 2021 by Don C.
I'm not a BofA customer but had to visit this location in order to execute a POA for a family member's account. One needs an appointment for 'any services' and even if there was an opening today or any day this week, their notary is off this week! They suggested going to another branch nearby, but they all require an appointment.This is why I'm not a BofA customer, it's unfortunate that my family member is and hopefully I can work to close this account and move all assets to a bank that actually has customer service.
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April 2021 by LongIslander
Nice; professional tellers and staff.
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March 2021 by PakMan
Nice; professional tellers and staff.
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December 2020 by Kayatha Jerome
I was once a customer with this branch. One day I went in to do a withdrawal for my rent. The teller that I had was very rude. She wouldn’t allow me to do the same transaction that I do every month with no problem. I swiped my card and put in my pin. When I asked the teller for a large amount not exceeding anything that want her worry. She asked me for my ID. I gave it to her and then she said she also needed my signature. I also gave that to her and she said she could not verify that it was me. Although everything matched up. Then I asked for a manager and the manager basically treated me the same. Even after I logged into my OWN account in front of them. This branch is disgusting and the customer service here is terrible in my opinion.
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June 2020 by 80sailors
BOFA is the worst bank I have ever dealt with
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June 2020 by Katie Thompson
I was once a customer with this branch. One day I went in to do a withdrawal for my rent. The teller that I had was very rude. She wouldn’t allow me to do the same transaction that I do every month with no problem. I swiped my card and put in my pin. When I asked the teller for a large amount not exceeding anything that want her worry. She asked me for my ID. I gave it to her and then she said she also needed my signature. I also gave that to her and she said she could not verify that it was me. Although everything matched up. Then I asked for a manager and the manager basically treated me the same. Even after I logged into my OWN account in front of them. This branch is disgusting and the customer service here is terrible in my opinion.
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February 2020 by kathy mccann
I was once a customer with this branch. One day I went in to do a withdrawal for my rent. The teller that I had was very rude. She wouldn’t allow me to do the same transaction that I do every month with no problem. I swiped my card and put in my pin. When I asked the teller for a large amount not exceeding anything that want her worry. She asked me for my ID. I gave it to her and then she said she also needed my signature. I also gave that to her and she said she could not verify that it was me. Although everything matched up. Then I asked for a manager and the manager basically treated me the same. Even after I logged into my OWN account in front of them. This branch is disgusting and the customer service here is terrible in my opinion.
