-
January 2024 by vincent morrison
Very professional and courteous service.
-
November 2023 by Carl Querrard
My favorite branch, the people are friendly and professional.
-
September 2023 by Lillian Tramantano Broker
Been banking there for many years. Very happy there
-
August 2023 by Jerry DeBlasio
very polite, made my transaction very easy & was very efficient I would recommend any one needs banking done Bethpage Federal Credit Union is the place to go Jerry DeBlasio
-
July 2023 by Maxima Diaz
Very Professional and Friendly the Tellers as well as the Staff in the Customers Service Area.
-
May 2023 by Ann Burke
This branch offer excellent customer service and follow up totheir customers. Great communication skills. Very attentive totheir customers needs. Ronnie Chervin and Lisa Tenn were very positive in assisting us addressing our concerns.
-
September 2022 by Ana Cruz
Staff is welcoming and helpful. Lines move fast! Really good credit union with amazing benefits, especially when traveling abroad. 100% recommend!
-
April 2022 by Paul Lud
Been to this branch a bunch. Helpful, friendly, clean.
-
January 2022 by Bob Eaton
It is a pleasure doing business at the bank everyone treat you like friends always remember special things about you it's about you especially Michelle Lisa Ronnie
-
April 2021 by david b.
Exceptional customer service at Lynbrook Branch. I know firsthand that they can fix problems that others have cost and how they believe in customer service. I wish all banks and credit unions measured up to half the quality of this credit union.
-
March 2021 by Maria Miranda
This is the worst location ever. I dealt with MICHELLE THE HEAD teller who put my money on hold because she had an issue with me. I had to call corporate for my funds to be released after i left work early to take out my money. I suggest you guys bank with someone else and i hope Michelle gets fired. Linda Stephenson was also very unprofessional. DO NOT BANK HERE. I had to take my money and put it on TD
-
March 2021 by Megan G.
EDIT: was reached out to by Michelle P. from the branch who was very helpful and reassuring that going forward, these issues will be resolved. She took her time looking into our cards to ensure there was no issue and everything seems to be fine. She provided further action to report in case we have trouble at the ATM again. I feel the efforts were genuine and I hopefully will have no further issues. ATM has never worked anytime I've gone here. Went in branch to send a wire transfer after making an appt with customer service over the phone. I walk in at scheduled time, there is one teller at desk who would have helped 2 people online before me but that's not what I needed. There were girls chit chatting in the back about vacation! Anyway; the personal banker who had his face dug "in ppw" I started to inch over and he finally says after 6 mins you can come over here. We did the wire - IT WAS SENT WRONG. So not only did I waste my whole lunch break coming here, I now had to waste the rest of my afternoon calling and holding for wire dept. I changed my phone number early Feb and he let my husband and I know that once we complete it with him - we will be able to do them ourselves online. Nope. We have to wait 90 to do that transaction which is also extremely inconvenient since I wire once a week if not more now into my stock trade acct. Deposited my retirement fund check which is guaranteed funds into checking and wanted to do a wire and I was refused. First had to wait 2 days to "clear." Fine. I call back after 2 days and they now state I have to wait 7 ADDITIONAL days because that's security they have in place???? What? So I said can I go to the bank and withdrawal cash or make a cashiers check? The answer was yes. I asked the rep to explain to me what the difference was, she couldn't. Supervisors are abs useless as well lol. Once my tax return hits my acct, good riddance! Very disappointed since this is a bank at work acct and the guy who helped me open was fantastic.
-
March 2021 by Megan M.
EDIT: was reached out to by Michelle P. from the branch who was very helpful and reassuring that going forward, these issues will be resolved. She took her time looking into our cards to ensure there was no issue and everything seems to be fine. She provided further action to report in case we have trouble at the ATM again. I feel the efforts were genuine and I hopefully will have no further issues.ATM has never worked anytime I've gone here. Went in branch to send a wire transfer after making an appt with customer service over the phone. I walk in at scheduled time, there is one teller at desk who would have helped 2 people online before me but that's not what I needed. There were girls chit chatting in the back about vacation! Anyway; the personal banker who had his face dug "in ppw" I started to inch over and he finally says after 6 mins you can come over here. We did the wire - IT WAS SENT WRONG. So not only did I waste my whole lunch break coming here, I now had to waste the rest of my afternoon calling and holding for wire dept. I changed my phone number early Feb and he let my husband and I know that once we complete it with him - we will be able to do them ourselves online. Nope. We have to wait 90 to do that transaction which is also extremely inconvenient since I wire once a week if not more now into my stock trade acct. Deposited my retirement fund check which is guaranteed funds into checking and wanted to do a wire and I was refused. First had to wait 2 days to "clear." Fine. I call back after 2 days and they now state I have to wait 7 ADDITIONAL days because that's security they have in place???? What? So I said can I go to the bank and withdrawal cash or make a cashiers check? The answer was yes. I asked the rep to explain to me what the difference was, she couldn't. Supervisors are abs useless as well lol. Once my tax return hits my acct, good riddance! Very disappointed since this is a bank at work acct and the guy who helped me open was fantastic.
-
January 2021 by Donald F.
Great bank!
-
June 2020 by Don CPA
Great bank!
