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December 2023 by Max V.
Richard and staff were wonderful. Fast, efficient work too. I highly recommend! They know their stuff here too, they don't mess around and they get the job done.
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November 2023 by michelle Berg
outstanding servicefrom the front deskmy rep and the gentleman that detailed my careach and everyone was helpful and courteousgreat communicationfive stars!!!!!
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November 2023 by Selena Wright
My experience with Caliber Collision was one of the best Ive had. Their customer service skills was an A+. And customer service is everything to me. My service advisor, Michael Perillo listened to what I needed and explained anything I did not understand. He also updated me with the status of my car during the week. And before the holidays he was able to push to get my car done ahead of schedule! Which I greatly appreciated. I also liked that they had a great working relationship with one of the local car rental services. They handled everything for me. I would definitely recommend them to everyone.
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November 2023 by S W.
My experience with Caliber Collision was one of the best Ive had. Their customer service skills was an A+. And customer service is everything to me. My service advisor, Michael Perillo listened to what I needed and explained anything I did not understand. He also updated me with the status of my car during the week. And before the holidays he was able to push to get my car done ahead of schedule! Which I greatly appreciated. I also liked that they had a great working relationship with one of the local car rental services. They handled everything for me. I would definitely recommend them to everyone.
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November 2023 by Gerard Ryan
The service was excellent and I would not hesitate to bring my car back here again. Richard Keller, Anthony Zizzo, and Nathania answered all of my questions and made everything easy for me. They fixed my car faster than I expected and the quality of the repairs were top notch.
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November 2023 by Michael Kelly
Excellent service. Kept me updated every step of the way with repairs on my car and made it super easy to go through insurance for payment. My rep was Mike and he did a great job in handling my car and making sure I knew what was going on with the repairs. Highly recommend!Service: Body & Trim
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July 2023 by Maureen Llewellyn
Exceptional customer service from beginning to end. Michael Perillo was attentive, courteous, professional and easy to contact. I was kept apprised of my car’s progress and, in fact, car was delivered to me 3 days earlier than expected! Office staff was also friendly and courteous. (Except for the two big bearded men, who never smiled, spoke or acknowledged us. If they are the owners, I would suggest they take a few etiquette lessons from their employees). I would definitely recommend Caliber
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July 2023 by thomas wingenfeld
I had front end damage to my 2015 Audi A5 and took it to these guys for repair. They were great. Explained in detail what was going to be done, gave me updates at least 3 times a week on progress etc. Car was done as good as new. They even cleaned and washed the car upon delivery.By the way ask for Mike he is a "hands on guy" who treats the customers to a first class experience.I am now back in my car listening to some New Orleans Blues,,,,,Life is good.
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July 2023 by Julienne G.
I have never seen a more well run body shop. Quality is their top priority and their system automations are brilliant. They also have a lifetime guarantee on their work.
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July 2023 by D H
From intake to estimate and completed job done Caliber Collision gave me excellent service from beginning to end. Michael, Natania and the guys in the shop were polite, respectful, professional and patient. Michael explained the process with clarity and welcomed my questions. I received frequent updates on the repair status of my vehicle with an estimated job completion date. I was able to receive my vehicle 1 day before estimated completion date, cleaned, shiny and looking brand new! The process was seamless, painless and now I can truly get back to the rhythm of my life! Thank you Caliber Collision Lynbrook! ?Service: Body & Trim
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July 2023 by Esti Reed
This review is for “Natania” (na-ton-ya), who answers the phone and schedules appointments. She had very poor phone manner and was incredibly rude while I attempted to schedule a service appointment. I was referred to Caliber collisions by a family friend and through my distraught phone experience I canceled my upcoming appointment immediately. It is a shame as I heard positive feedback on the vehicle servicing quality - however - Natonia is a poor reflection of the brand. As the first encounter for new clients, she displayed a negative characterization of the company’s service and I will not be the last lost customer.
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June 2023 by Carol Callaghan
Fast service where we were kept in the loop with a text and phone call every step of the way. They made our repair seamless and without any stress. We were shocked how quick the turnaround time was. Very pleased with this location and will absolutely use them again and recommend them to others.
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June 2023 by Bernard Malone
I had an emergency with my 2007 Toyota Camry two days ago, so I brought it to Caliber. Mike and Mel immediately solved my problem. Next time I need body work I know where I will go.Service: Body & Trim
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June 2023 by Dinah Isaac
my husband John brought in his car to fix and the service gentleman, Michael Perillo help him, not only was the car fix earlier than expected, the work on the car was perfect. Thank you!Service: Body & Trim
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June 2023 by Cecilia R.
Worked with Michael for a small repair job, the entire staff is professional, kind and considerate of your time. Their office has a lovely waiting area. The work was top notch and their honest pricing was wonderful as we had several other estimates where companies were trying to charge much more for the same work. I greatly appreciate Michael and all the staff at Caliber in Lynbrook. I highly recommend them.
