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March 2023 by Erick Saucedo
This is an Amazing place , I was happy with the treatment I got, I been shopping around a few dealership in the previous years and this is the best one I've gotten to, I highly recommend crown Ford, Honest and nice People
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February 2023 by Robert Habermann
Purchased two preowned cars from here. They made everything very easy and they were able to work with me and made sure everything went smoothly. Would definitely recommend.
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July 2022 by Tim Pastor
Horrible they lied and I would never go back there
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July 2022 by Jeff W
I called to ask do they take car shield I was yes and they take at least 5 weeks with my car due to Car Shield slow response to the adjuster and payments. I made an appointment to get my car fix. I then get a call telling me they don't take car shield. How is that possible when your office made me an appointment. They just don't want to be bothered with Car shield
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July 2022 by George Routsos
The place for your next New or Pre owned vehicle. Used car department is amazing. Friendly, honest sales staff that puts the customer first. Never thought an honest dealership like this exsisted, but here it is.
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June 2022 by James C.
Called to check if they have a model we are interested in on display in the showroom, so we don't need to waste our time and drive 3 hours only to find that they have nothing to show for. Instant hang up from this dude from sales without saying anything. So unprofessional!
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June 2022 by Curtis Weiss
This was the best car buying experience that I have ever had and I’ve been driving for almost 50 years! They were totally honest and above board. No pressure. They were great in every way. Also went out of their way to help resolve an issue after purchase. Kevin and Barry assisted me, they are the best.
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April 2022 by Daniel D.
Recently brought my car in for service and experienced by far the worst service of my life. after dropping my car off at 9am for a simple tire sensor I was not called for 7hrs just to be told that it was the tire sensor and was now to late for them to fix and would have to wait till tomorrow infuriated I went down to crown Ford where the service manager explained to me that I needed to drop my car off early to get it done the same day(which I did ) then proceeded to tell me it was my fault that the service took so long unbelievable if u can avoid them I suggest avoiding at all costs all around horrible dealership
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March 2022 by Gene V.
If I could give negative stars I would. Money missing from my center console, that they denied. Front driver side wheel lug nuts left loose, tire pressure difference in all 4 tires that were supposedly checked. Service manager Gary was an obnoxious, arrogant douche bag! However the owner Chris was very nice. Would never go back or recommend this dealership!! I was previously going to Levittown Ford for my service, they treated me like gold even though I purchased the vehicle from Crown Ford.
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March 2022 by Monica M.
Truly great experience , Issac Badash such a great and reliable dealer , was so on point helped me find a car right away, was extremely helpful and so sweet and knowledgeable! Got everything done for me and made the process so simple and smooth . I highly recommend this dealership for any of your car needs!
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December 2021 by Vicry D.
If you like being lied to or over charged double or triple the price for parts and labor This is the spot to patronized was yell at by Gary Desola because I questioned the price he gave me. Never authorized the job he became I rate over the phone. Every time I call to ask about the price Gary rush me off the phone. Finally I demanded to know the price he said 1,100 too replace heater hose which takes 10 to 15 minutes to change. Gary wouldn't let me speak over the call he kept yelling over me, try to explain I'm a customer I'm not one of your employees. At first he said job took two hrs and 40 minutes to complete when I questioned that he said 10 minutes smh. Which this is an on going occurrence on a Ford F-150. Then he finally blew up and said "I'll will remove the new part he installed and reinstall the old part give him one hour and come get your truck which he had for two days nothing was done at all.. when I got there it looked like a ghost town empty and Gary nowhere to be found another tech handed my keys and I left .. I will never step foot in "Crown Ford" ever again.. please be careful at this establishment very unprofessional.
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December 2021 by T.B.
This was a truly unique, used car purchasing experience. No pressure, no extra fees nor surcharges. They honored the internet price and went above and beyond to make sure everything went smooth. All three guys were very helpful, especially Kevin. I will likely use them again when it’s time to purchase another vehicle.
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December 2021 by Keen Observer- buhay amerika
Great place to buy a car and the salesman was very professional and courteous.
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June 2021 by Lila G.
Very disappointed in the service. I leased an SUV and not once did the Sales person call me to ask how the car was doing. When I returned it he never mentioned anything about the minor scratches which they are now trying to get $900 out of me. His response is "I don't work for Ford, I work for Crown Ford. Horrible customer service typical Salesman. If you want a car, use the Costco Auto program - no hassle no extra fees and $1750 off the MSRP. I saved thousands on a new car!
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April 2021 by Kenny L.
Just wanted to share my story. Steering locked up and would not function. Came to Crown Ford and told them what the issue was. They said they had to diagnose and would have to charge me $160 before i walked in the door. I chuckled and agreed. Next day get call and they tell me the steering is no good and need new rack and pinion . Shocking ! Only wanted to charge me $2,300 to repair on 11 year old car. I said is that all ? Will now have to junk the car or donate . So on top of losing a car, I had to pay $160 diagnostic fee to add salt to the injury. During COVID no less. Really appreciated their let's help the customer attitude. Do yourself a favor. Take your car somewhere else. This place is for crooks.
