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January 2024 by Andress Pierre-Louis
Mr Rico Ogando is a 10 star service advisor. He is knowledgeable, patient, respectful, client-centered. I highly recommend folks to go to him as advisor when taking your car to Infiniti at Lynbrook. You won't regret that.
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January 2024 by Lashawna Dixon
It was a great experience. Phillip was amazing, and was still available to assist me after the purchase of the vehicle. I would recommend this dealership, specifically Phillip.
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January 2024 by Brian Mishkin
This was by far one of the best dealerships I've dealt with. Infiniti Of Lynbrook is very clean and kept well. As soon as my wife & I walked in we were greeted and a salesman came to work with us right away. Staff was extremely friendly & helpful. Keston was the salesman that worked with us. Everyone knows shopping for a car can be beyond frustrating but Keston got right to the point didn't beat around the bush and answered every question we had. We had to come back two days later to pick up the car. When I arrived, all the paperwork was ready for me to sign. They went over the car inside & out & all the paper work was signed and done within a half-hour. That was by far the quickest time I've ever spent in a dealership picking up a new car. Couldn't have asked for a better experience, they get an A++ in my book.
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December 2023 by Zadica Ramnauth
Being welcomed with utmost respect is appreciated. Efficient service from polite,professional and friendly staff Mr Ogano was reassuring. I drove out of the service center with my clean bright red Infiniti qx55 feeling quite proud. Thank you Infiniti.
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December 2023 by Hilary Bloom
Haas was an amazing salesperson. He was patient and diligent.Ed was a great manager. Very level headed and open to communication. I highly recommend Infiniti of Lynbrook.
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November 2023 by Amber Hock
Great experience! The staff was professional and very welcoming. My sales man Phil was awesome making the process super smooth and easy. Definitely recommend coming here!
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October 2023 by Loydie Vertus
Wonderful experience. Staff was professional and accommodating. Thank you for your help getting into my new car.
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August 2023 by Belinda Hamlet
Four years ago I walked into Infiniti and bought my first infiniti. It was a used QX60. 4 years later I decided to buy a brand new car and the only place I was going was Infiniti of Lynbrook. Everyone is friendly and informative. As a team, they work to ensure you leave extremely satisfied. They demonstrate patience and this shows they are not just working for commission. I would highly recommend them to anyone seeking to buy a vehicle. Thank you to the team and especially Will, my sales rep. ?
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August 2023 by Monique
I had an amazing experience at Infiniti of Lynbrook. I went in looking to get out of my jeep because it was giving lots of problems and we were able to make a deal that worked best for me. I didn't get all the bells and whistles due to my budget, but I am extremely happy with my purchase. Mr. Laing and Mr. OSA made it happen along with another finance guy (sorry, I can't remember your name). If your are looking for exceptional service, swing by and check out their deals. No pressure.
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August 2023 by Koanidra Dewdat
We were treated with all courtesy by the all staff members. The sales person ensure that our waiting time for the vehicle was as short as possible
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July 2023 by Fred Fiore
I’m 70 and a car guy! I have dealt with many dealerships , and I have never had such a good experience in buying a vehicle. No phony fees, no high pressure,came through with everything promised.Phillip L. In sales , Eddy sales manager,and Martin in finance total pros!!!
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June 2023 by Joeletha Ferguson
Brian was a utter gentleman, he was patient and a good listener. Thank you for making my choice for me and my family a good one.
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June 2023 by Esrine
I spoke to Brian on the phone and I felt comfortable doing so. He was patient with me and answered all my questions. When I met him in person I felt as though I knew him well. After the transaction he made sure that I was familiar with the new technology in the vehicle. I asked a lot of questions and he answered them. I will recommend him to anyone who needs a vehicle. Keep up the good work Brian.
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April 2023 by Aleia A.
My car has a leak and just called to make an appointment and see if they would be available to provide a loaner. After speaking with Nancy in the service department I am so disappointed in the customer service she provided. Gave very vague answers and offered no solutions. She said " there's no guarantee your car can get worked on today" okay no problem but no solution and you are the customer service rep?? Just based off that will not be bringing my car here
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April 2023 by FARAD WATSON
I've been in the car business for 8yrs Now, so I'm very particular on how I buy my cars. But When I've arrived at Infiniti of Lynbrook, Keston, Brian, And Joe was very professional and on point with their products knowledge. I'm So Grateful and Excited for my Certifed Pre-owned Purchase Of A 2020 Infiniti QX60. Im definitely Goin to bring Infiniti of Lynbrook More Business! Thanks Again Keston And Brian!
