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March 2024 by JR Rosa
North Star did an amazing job polishing and detailing scratches out of my car Anthony and his team's Five Star friendly and professional service it outstanding. I highly recommend this North Star!
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March 2024 by Derek Delgado
Just wanna say these guys do the best paint work in the city and owner anthony really stands on his business.I had issues and wrote a bad review and anthony reached out to me himself and not only fixed the previous issue i had with them but he fixed other things on my car too that i didnt even ask for and even when we had another really small issue he made sure everything was resolved.i have had 4 previous cars done with them no issues at all and to know if something does go wrong that the owner will make sure you are good is security and reassurance that your not gonna get with any other shop!If you got german luxury car these the only guys who can paint your car and it looks like nothing ever happened!Thanks again guys!
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February 2024 by StevenLiguori
Great work!
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February 2024 by Raymond Mohler
My commercial van was vandalized and It needed to get back on the road to service HVAc systems. I called North Star Collision and spoke to the owner Anthony. He told me to bring it in right away or he will even pick it up for me. I was impressed with the customer service right from the phone call. They were warm and inviting. Made you feel comfortable. When I arrived at their body shop. They took my van right in and helped me right away assuring me that the van will be repaired and back on the road. They were extremely knowledgable and professional. Very impressed with their facility and staff. A few days later my work van was back on the road and they did a fantastic job. I would recommend this company to anyone who wants old fashion customer service at its finest and professional quality workmanship.
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February 2024 by Judith Kabashi
Tom at North Star was amazing. He was friendly, polite & professional. He & his crew did a fabulous job on repairing a dent & removing a large scratch on my car for an incredible price. He even polished my headlights to look brand new!! Look no further,go to North Star!!
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February 2024 by Christian Hodges
Had possession of my car and returned it with a flat and no explanation. My car was impounded (which is my fault, not theirs) but my tire didn't have a screw in it when they received the car.When I let them know the tire was flat and asked them to fill it, the guy suggested I drive it to their shop without bothering to look at it. Since I didn't want to destroy the sidewall and guarantee I needed an entirely new tire, I filled it myself so I could move it, put the spare on, and left.Wouldn't trust them with anybodys car, or to put any effort into handling a complaint.
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February 2024 by Saul Feldman
Love these guys. They will do everything for you and works directly with insurance. Made my car look 100% brand new and smelled even like new car smell after. Will gladly use them again if needed. Thank you for great and efficient work. Even dropped off my car and gave a nys inspection.
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February 2024 by Daisy Wells
This company did not pay the driver to transport his Sprinter Van from San Antonio to New York. My driver said he work so hard rain and shine and has high insurance expensive gasoline. But this owner RICKY VITALY AND TINA. Refused to pay there bills the sprinter Van arrive with no problem but refused to pay the driver. WOW! I believe IN KARMA. Pay your bills Period !
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December 2023 by Jacqueline Aires
I honestly was annoyed that I had to take my car to an Auto body shop after my accident! They were honestly so nice and made my car look brand new! My car bumper looked beautiful and they detailed my car like it just came out of the dealership! I honestly felt like I was pulling out with a new car! Thanks for the amazing work! Honest and genuinely nice people! ?
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November 2023 by Lizeth Polanco
I had a car accident last month called North Star Collision, they are the best! Took my car right away and put me on a rental. I just got my car back the guys did such a great job! my car looks like nothing happened!Everyone there is so nice Tom was always so attentive to answer any questions I had!I highly recommend them. I had a such a great experience! These guys are the best!?
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August 2023 by rphawx
I dealt with Tom but the entire team was extremely professional with an overall happy atmosphere. Thank you to everyone who helped out returning our banged up vehicle back to us in better than new condition. I literally do not know how they do it but it seriously looks better now than it did three years ago when buying it brand new from the Audi dealership in Lynbrook. Our situation was unique where our vehicle was damaged from a third party of a local cable provider doing work at our house. A ladder fell on our car as it was in our driveway causing, well actually causing quite a bit more damage than one might think. Anyways, Tom dealt with everything and we just couldn’t be more happy. Everything was simple from start to finish with absolutely no delays or inconveniences. We brought the vehicle for the estimate, arranged for dropoff and pickup of rental (all at the same place) which my wife did very quickly with no delays one morning on her way to work and about five days later she picked the car up on her way home from work. Like I said, so easy. We are just so happy with the outcome. Thank you everyone.One last thing, our vehicle has a unique dark sparkly gray color and very difficult to match and blend. I was very nervous that we would see the old paint next to the new paint. Nope, not the case here, it looks absolutely beautiful. Perfect in every single way. I’m rambling at this point and I’m sorry. I just want everyone to know how impressed I am and that is difficult to do as I am meticulous and a perfectionist, except when it comes to spelling and grammar:).Services: Painting
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August 2023 by Paul C
Horrible service and dishonest people. They are for sure running some kind of scam with the insurance companies. My car had a small damage and I was told by another repair shop it costs me around $700-$1000 to fix it. I decided to take my vehicle to North Star since they were close to my work and they told me they will take care of everything with my insurance and will waive the deductible which I was a bit surprised but they said don't worry about it. Too good to be true? They actually did all that and got over $8000 from my insurance company. How can a $700 job turn into $8000 body work? A few months after I received a letter from my insurance company stating that they are dropping me and won't cover me any more. I don't know what they are doing at their locations but for sure they are running some kind of insurance fraud. They should be investigated by the local and responsible authorities. Innocent consumers should not be paying the price of their shady activities.Service: Body & Trim
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July 2023 by Angelina Moccia
North Star provides the best service all around! The staff treats you like family and the work is always flawless. Highly recommend!
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April 2023 by Tamar Turgman
My car was in an accident and needed a lot of work. They took care of everything from a to z including dealing with the insurance company and car rental. The staff was very nice and the service overall was great. Highly recommend!Service: General repairs & maintenance
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February 2023 by John Aufiero (Johnny)
They were on the site and towed my vehicle very quickly. Everyone will not work there was very courteous and helpful. However it did take them a long time to repair my truck and get it back to me. Also they build the insurance a lot for the damage that was done but never replaced the rim on the side that got hit so I have a rim that's been scraped up still on there when this is not a very expensive piece that could have been replaced easily. Also they somehow managed to scrape my driver's door tint. Probably from moving some trim pieces or something I'm not sure. Other than these issues they did a good job.