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February 2024 by Q P
After spending 10 minutes in line due to other customers being idiots, I went up to the counter and asked if they still do the free battery installation. The kid immediately said no we're not doing it today, because they only had two people in the store. I counted four people in the store and two of them were out helping people put on wiper blades and batteries while two were on register. I would have waited but I wasn't given that option. I didn't see one person there over 25 so I don't know if anyone there was a manager but I should have asked for one. I will no longer buy at this chain store because of the quick and rude reply I got from 1 kid that clearly hasn't been trained in customer service.
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February 2024 by Matthew Vercant
Super helpful staff were willing to loan me a wrench to move a piece out of the way of my headlight assembly so I could get at the bulb. Who'd have expected I need a shop to change a bulb? Not me. But they were here to help!
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January 2024 by theresa vitale
Went into the store and picked out the wrong wiper blade. Store wouldn't help me or return the wiper so I could get the correct one. Very rude and have had always had issues at this store. Never going back
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December 2023 by Mr Cool
The worst I come in for a gas cap today an hr ago i know the one im looking for is about 22 bucks this guy can't find it and tries telling me it's the only kind for my vehicle which I know for a fact it's not cause I buy the same one cause it's a better fit so my check engine light doesn't keep going on so sure enough I go to the auto place in Macedon plaza and boom right there so either the guy here is an idiot which is likely or doesn't know his job also walking in some dbag outside is giving me a dirty look smoking a cigarette only to see this guy come in and walk behind the counter he literally works there too im like are you serious smoking right outside the entrance highly unprofessional so yea this auto place is a dump so word of advice anyone reading go anywhere but this one because of all auto places all over wayne county this is by far the worst
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December 2023 by CVW26
Great service from the Macedon auto parts store! Kyle the employee was very helpful and nice! Great service from Kyle! Highly recommend!!
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December 2023 by Liam Leahy
Very helpful/knowledgeable staff. Thomas G went above and beyond. I went in to buy 2 headlight bulbs and left with more than I ever expected. He took the time explaining the pros and cons of specific bulbs that would be best for me and even got his hands dirty replacing the old ones and taught me how to properly install them myself for future reference. More than that he even gave me advice on how to fix my bad paint job if I wanted to do that and who to go to having many years of prior experience himself. Even gave me advice on other cosmetic damage I had. He definitely didn’t have to go out of his way for me but he was happy to. Would recommend to others.
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November 2023 by Wild West
I went to the store to find brake pads. Employees were dismissive and unknowledgeable. At first I couldn’t find an employee in the store. Eventually found the part number, the employee was unable to remember the number multiple times while looking in the shelves. I had to go to advanced auto parts for the part, the employees there were friendly and incredibly helpful.
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November 2023 by Brian Clandestine
Needed a new battery for my car and this gentleman Austin who works there, went above and beyond expectations. He not only helped me find the right battery, but assisted me installing it in the parking lot. That is exceptional customer service. I highly recommend this place and thanks again Austin!
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November 2023 by john davis
Super helpful and knowledgeable staff!! Both Kyle and Thomas were excellent and I appreciate them both very much and this store. Thanks!
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August 2023 by Al Greco
One of the managers, I think his name is Tim (parts manager possibly) was extremely helpful, knowledgeable, etc. I was picking up oil and a filter for my riding mower. He looked up info and got what I needed.
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July 2023 by Judith Cook
The staff were very polite and helpful. They had the parts I needed. Very clean and organized store.
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June 2023 by Chris DeCorte
Staff is very friendly, usually has anything I need.
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May 2023 by John Palmer
My mother always told me if I didn't have anything nice to say then don't say anything, so I'm gonna take a pass on the borderline crackheads "working" there the other night.
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April 2023 by L Dickinson
The sales person was very helpful and friendly. Obviously enjoyed working with people. He installed and filled and explained what I needed to do and dabbed me from having to buy a new battery. (Hopefully)
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February 2023 by KYABUpaks Studios
I had been looking for a specific wiper blade, and the website said it was available at this location. When I arrived, they said they didn't have it in stock, despite their own computer saying there were two left.I had to order one to pick up at the Farmington location, and they had it in stock like the website said. I wasted my time and gas driving a great distance to the Macedon store.This branch is run by a bunch of incompetent clowns. Get your act together! I'll never shop at this location again.
