Lowe’s is a go-to destination for all home improvement needs in Macedon, NY. Shoppers can find a wide range of gardening supplies, appliances, paint colors, and patio furniture. The store is praised for its helpful and friendly staff, who assist customers in locating items and provide knowledgeable support. Many reviews highlight a great selection of flowers, often noted as better than competitors, and customers appreciate the fair prices on various products. However, some shoppers have encountered stock issues, with a small percentage of items unavailable, and difficulties with the customer service phone system. Despite this, the overall experience at Lowe’s is positive, making it a reliable place for building and gardening needs. Additionally, there have been inquiries about the store's dog policy, indicating some concerns among shoppers regarding pets in the store.
I just had the most impressive experience @ Lowe’s Macedon. Amber and Saul went above and beyond to help me purchase a deck box. They actually climbed a ladder to remove the purchase and Saul helped take it to my car. Amber greeted me as I entered the store. Keep up the good work Lowe’s … customer service really matters.
June 2025
Very helpful staff finding what I wanted. Great selection of flowers even better than their competitor except for Wayside across the street.
July 2024
They were out of stock on about 15% of the items I needed for a plumbing project. When you try to call and get a hold of customer service their phone system is horrible. If I was a manager there I would be embarrassed. However when I did get a gentleman to help me in the store he was knowledgeable.
