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October 2024 by Richard Holland
Farmington branch -- not full service - only 3 pods so wait time can be eminence,
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June 2023 by Nic
The tellers here are very friendly and helpful.
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September 2022 by lynnrahmel smith
Credit Therapy...
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February 2022 by Jason Fetterly
Helpful and friendly staff at each location. Great rates on loans and credit cards.
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December 2020 by Jim Hinz
I've been with this institution since 1991. First as WCTA and now as Reliant. In all that time, I have had two experiences that were just slightly less than stellar. In both those cases, they went above and beyond to rectify the situations. I'm extremely pleased with the people and the service they provide.
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November 2020 by Donovan Savage
I want to make it known that Shawn Philbin is an absolutely amazing teller. He did everything he could do to help me get approved for a loan to re finance through reliant & made it happen. He is absolutely fantastic & i highly recommend anybody that goes to the Macedon branch to deal with Shawn. Professionalism at its finest with him. Highly recommend him to anybody that goes to that branch! Lastly, i hope the manager of the Macedon Branch sees this, because he deserves the recognition for his work!
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October 2019 by Robert Mahaney
I've used the macedon and the newark branch and both have been excellent. Timely as well as accommodating
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January 2019 by Josh Behan
While some tellers could be friendlier, still a great place to bank!
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August 2018 by Jennifer
I don't have much to say, just didn't think this place deserved only one star. Some of the tellers are unsmiling and grumpy, but that's pretty standard in my experience. The building and lot were only built several years, maybe a decade, ago so they're in good shape. I never have had to wait long - never seen the place get very busy.
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December 2017 by Jennifer LeRoy
I don't have much to say, just didn't think this place deserved only one star. Some of the tellers are unsmiling and grumpy, but that's like every bank (CU, w/e) I go to. The building and lot were only built several years, maybe a decade, ago so they're in good shape. I never have had to wait long - never seen the place get very busy.
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December 2017 by Martin McKinney
Members are treated as just a number. 20+ years I have been with wcta, now reliant. As the change over and the down hill of the company continued since it's conversion to reliant so has my use for this facility. Over a $41 negative balance, I get threats and account disabled so when I was able to get to one of the few affiliated branches out of state to put money in to correct this, they are unable to make deposit to fix issue. When l spoke to rep, I said I would try to get there that day, as my busy schedule turned out, I wasn't able to till the next day. So because of one day, they made it so I had to waste more time to give them the money they were demanding yet made it so I could not give it to them. As someone who travels across the country. It does make it hard to bank, which is why I kept this account, but will be looking for a better place that actually values it's members.
