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January 2024 by Caitlin O'Loughlin
AAA dispatched Mike, from Valley Towing, to assist with a battery charge. This is the 3rd or 4th time he has helped my husband and I over the years when we have utilized AAA. Mike has always been very professional, incredibly helpful and super friendly. He goes above and beyond to deliver exceptional service, every time. Truly cannot say enough good things!
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January 2024 by Drekiwulf
Managed to get my car bottomed out on some swiss blocks outside my house. Called Trippel A and Mike showed up in 15 minutes. Mike quickly got a tow truck and got my car unstuck and my tire changed within 30 minutes or so. I can't remember the drivers name but it was a great experience! 10/10 would get car stuck again.
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December 2023 by Lorraine Miro
Fixed my flat tire quickly. They were fast, friendly and reassuring.
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November 2023 by Typical “J_Killer100%” Jay
Very good kind hearted people over here. I would 100% trust them. They not after ur money they really just want to help people. My car clutch went out left me stranded on the road gave them a call after 5 mins they showed up and got me home. Never met anybody who actually loves doing his job and doesn’t care about money. Glad theres still people like this out in this world.
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November 2023 by Vincent Wallace
Mike arrived promptly. Jumped the car and even followed me awhile to make sure it stuck and the auto start/ stop was not drawing down the battery faster than it was charging. Thanks againService: Battery service
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November 2023 by Peter Philips
I'm new in the area. I needed my classic towed to Albany.I called 3 local companies, Valley being the 3rd. Valley actually answered their phone, the others went to voicemail.They gave me the best rate, the driver was professional and took great care with my car.
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November 2023 by Carol Cruz-robinson
My son's car wouldn't turn over, they came quickly over checked out battery told us it should be covered under warranty, also checked the alternator Mike was very knowledgeable and helpful. Would recommend their servicesService: Battery service
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October 2023 by Duwell Williams
My car stalled & refused to start after I filled up at a local BJ's gas station. I called AAA & they dispatched Valley Towing & Sons. Their service tech, Mike, showed up promptly & quickly troubleshoot the problem to a faulty starter. He worked his magic & got the vehicle started.He is very knowledgeable & courteous.He saved me from having to wait for a tow truck. Kudos also to manager, Christine. She was very reassuring & kept me informed that help was on the way. My thanks again to Valley Towing & Sons. They were very courteous, helpful, & professional.Service: Battery service
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October 2023 by John C
Great service! Fast, safe, and reliable. Have moved tool box and bikes for me. Nice trucks and experienced drivers. Highly recommend!
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October 2023 by David Kunca
Unbelievable service. Tow guy spots ME dealing with a flat and OFFERS to help with no demand for any particular payment. No need to spend time with the lug wrench or my flimsy jack. I'm back on the road in minutes.Service: Tire change
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August 2023 by Scott Floughton Jr.
Excellent service and knowledgeable. Highly recommend a tow from them.
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August 2023 by Eric LaPadula
AAA sent valley towing to help me with my flat. They did a great job and got here very fast. I will recommend.Service: Tire change
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August 2023 by Lindsey Owen
I got into a car accident on route 6 during rush hour and totaled my vehicle in the middle of traffic after I was cut off driving to work. I called valley towing and sons and they were at the scene in 5minutes. They helped me tow my car take care of the paperwork and all of the belongings that were left in the vehicle afterward. Very responsive and great customer service! I would absolutely recommend them!
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August 2023 by Kristina O'Gorman
Valley Towing, Is one of the best and Honest Reliable Services i ever used, Adam has excellent Customer skills and I would recommend him to anyone in need. AAA Made a great Choice. Thank you for your kind and considerate serviceService: Car towing
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July 2023 by Sarah Caporale
This company was dispatched by AAA to tow my vehicle. The owner of the company showed up. I walked outside and said “good morning”. He didn’t reply, I said “hi” again, and he told me he didn’t need my attitude first thing in the morning. He began speaking to me in a hostile manner and raised his voice to me, and then refused to tow my vehicle. He made a point of telling me he was the owner, so no one would be helping me today. He also made a point of telling me that since he was the owner, there was no one I could call to complain. Well, that may be true. But there’s always Google reviews to let everyone know what a rude and truly miserable person he was.
