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August 2022 by acorn sucks
I've had great service here, and sometimes the tellers will have a several minute trivial chit chat with one another, or with a customer while I stand there and wait.
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July 2022 by Rachel
Always very friendly and helpful
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June 2022 by Mindur Ownbs
I love their location downtown and the friendly staff.
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March 2021 by Lee Gonzalez
I love keybank. Their management, convenient locations.
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November 2019 by Kelsey M.
Terrible customer service and the bank manager, who took days to get back to me, didn’t help either. This bank mistakenly put a second hold on my account and left my account in the negative. I had to call the KeyBank general number to get them to help me resolve the issue that this branch caused. I decided to close my account because of this bank’s error (among other issues), and I was told to pay a $25 early closing fee. I asked to speak to a manager, but she was busy and I was told she would call me back. Days later, she didn’t, so I had to call and follow up. I got a call back saying the bank manager (who I never even spoke to directly) refused to waive the $25 fee, despite this bank being the reason I wanted to close the account. I wouldn’t recommend this branch to anyone.
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April 2016 by Keith Gonia
Very friendly.
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April 2016 by Jackie Garrow
Love all the People in the key banks. They are never rude to you. 💖 ☺
