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August 2025 by Jay VanPatten
Parts guy's are awesome
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July 2025 by Josh Fleury
Very helpful and had what I needed to keep my baler going.
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July 2025 by Laura Kinney
Both store and delivery staff were friendly and knowledgeable, handled everything efficiently, and took very good care of me.
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June 2025 by Jill DeMatteo
Purchased a used beautiful JD 320 riding mower! Started with a phone call to Clifton Park. Paul was very helpful steered me in the right direction. Call up to Malone NY branch where I worked w/Chet in sales. Long story short, he had it sent (no charge) to their MountainView branch in Plattsburgh where I picked it up after a thorough lesson from general manager Tom who was very patient. This is different from any riding mower I've owned and I've had three in 40 years. Chet is even sending me a manual! Got a parts discount on a seat cover and some oil courtesy of military discount which I greatly appreciated. Excellent all-around teamwork and service. I hope to have this for many years but when it's time for another one I'm going right back to these guys. Well done. Thank you.
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April 2025 by Kendal Miller
Just wanted to thank all these guys. I was locked out of my truck, and they went above and beyond to help me out. Great bunch of guys.
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April 2025 by Wm Krazinski
Many thanks to the JD team at the malone office. New 5075M for Circle-K Farm. Chet and Andy were great to deal with. I recommend giving them an opportunity to help you.
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February 2025 by Scott Mitchell
Josh and his staff were very helpful and accommodating! I appreciated their willingness to help and fix the problem that I was having with my new machine.
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September 2024 by Sammie Gendreau
Great customer service! Both from Tylor and Austin. Very helpful and very knowledgeable on what parts you need and how to go about fixing & finding what I need while helping with keeping it within my budget! Will keep going to the Malone store for all my John Deere needs!
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September 2024 by Lee Gonzalez
Excellent customer service. Great service. In store and online.
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September 2024 by Tom Church
I’ve worked multiple times with Austin in the Parts Department over the last two years. My experience with the Austin has been incredible. Great customer service, very professional. Highly recommend doing all your John Deere needs with this Malone branch.
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September 2024 by Bill Campbell
Andy and Austin were fantastic to deal with and timely and professional!
Customer service is a 10. Thank you for your help.
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May 2024 by John McClain
Just wanted to drop a quick review for the John Deere warranty service - absolutely fantastic experience. I own a tractor with a backhoe which unfortunately developed a hydraulic leak. The service team, including Dave and Joel, were on it, picking up the tractor for inspection. Not only did they identify the issue quickly, but they also noticed that the backhoe controls were loose and worn. Without any hassle, they advised replacing it for better operation, and to my surprise, they did the replacement at no charge and without any deductibles. It's like having my own advocate for my John Deere equipment. Huge shoutout to Dave and Joel at the service department!
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February 2024 by Dan Meashaw
Great experience. All interactions and questions were answered in a timely manner.
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February 2024 by Kathy M
I purchased a John Deere S220 lawn mower. They delivered it to me. Very impressed with the knowledgeable sales person Chet. I wish to also thank the amazing staff. Great teamwork. Buy local well worth it. Thank you!
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January 2024 by Judy Brainard
Called my local John Deere dealer to set up a service appointment for my snowblower and I was happy to hear that they would send someone right out to help me out. Even happier that they sent GAGE!! This was my second experience with him as my technician.He is absolutely delightful to work with....so much patience with me as I watched over his shoulder. He answered all my questions and concerns...the best is his attention to detail and that he did not leave until he was sure that the problem had been resolved. He is truly special and you are fortunate to have him on your service team.Joel, the service manager, equally impressive,THANK YOU!!!!
