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October 2023 by Daniel kozmiuk
Outstanding Services locally and international. Outstanding. I highly recommend. It is my home bank
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September 2023 by Nate Mainville
Absolute trash! The bank “upgraded” their systems and none of the payment info was transferred over which caused me to almost miss a payment. I live out of state and I do not receive my statements until well after the payment due date. I updated my information and set up auto-pay in the new system. The new auto pay system did not work, causing me to almost miss another payment! Luckily I caught both in time. The App is also garbage and provides no way to monitor or edit credit card payments. If this wasn’t my oldest credit account, I would close it and never do business with company again.
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July 2023 by Derek V
Breanna in the loan department was very helpful and getting us a better rate than our current SeaComm credit card I am glad I called!! Thank you for everything!!
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June 2023 by Autumn Bright
Buffy was amazing! Super sweet and attentive! So glad I had her to do business with today!!!
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May 2023 by JOSE SAN PEDRO
The woman named Julie who works at this Credit Union is literally the worst human being I've ever dealt with in my life! Seems like she has something to prove and is arguably the most disrespectful person I've ever dealt with. She shouldn't be dealing with customers. I can only assume that the terrible reviews about this Credit Union is about this woman.
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May 2023 by Anthony Donovan
X3 calls in a row to get an issue resolved. First two long enough to get me disconnected and recall. Ever since the remodel, customer service seriously lacking.
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May 2023 by S2minute
X3 calls in a row to get an issue resolved. First two long enough to get me disconnected and recall. Ever since the remodel, customer service seriously lacking.
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May 2023 by C. M
Not great since the change, always had my paycheck in my account on Wednesday(over 10 yrs with these people and the same employer) now they hold it until the next day! Absolutely ridiculous! time for me to make a change
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February 2023 by Dave Bombard
Staff are friendly and efficient. A pleasant place to do your banking.
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December 2022 by Kathy M
Their online banking app is a mess. To many flaws.
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July 2022 by Missfit TV
If any of you value your hard earned money then don’t go to this bank. They take the liberty of paying your bills for you when you don’t have the money for it. Then they have the gaul to add another 30 dollar fee to your account. Very very disappointed and will be taking my business elsewhere, as should all of you.
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May 2021 by Rachel
I hate this bank I realize they are doing a remodel but they have made this so inconvenient for their customers
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April 2020 by Terry Denno
I literally feel like I have a “friend in the banking business” and I don’t know anyone who works there! This is a bank with wisdom and heart! The best kept secret in banking! Thank you, North Franklin!!
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December 2019 by Jack Garland
Just a all around great bank!!
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November 2019 by Bill Lazore
Never had a issue . Fast and friendly !
