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January 2024 by Jim Santimaw
We just purchased a new hot tub from the Spaulding Pool & Spa store in Malone, after having them service our pool for the past 12 years. We have remained impressed with their knowledgeable, friendly and helpful staff, who are our go-to folks for anything pool (and now hot tub) related! We highly recommend them and know that you will be happy with their products and services for years to come.
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December 2023 by Lorraine Cartier
We went into the store to reconstitute our hot tub and we’re so excited with the knowledge and expertise of the staff. After a review of our water sample assessment, we received excellent information on what to do with a step by step process from Jordan. We highly recommend this store as they are knowledgeable and they also are great on hot tub repairs!Thank you and Happy New Year?Lorraine Cartier & John Inns
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December 2023 by Mark Simonsen
We bought our spa from Spaulding’s because they are local and have been for many years. We have had a couple very small issues with it and they came and got everything fixed up within a day or so. They are always very helpful and kind. The quality of our spa is also amazing.
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December 2023 by bette villien
We would highly recommend Spaulding pool and Spa. They have three locations; Malone, Massena and Plattsburgh. We dealt with the Malone store and let me tell you— they know what they are doing! They answered our endless questions and the owner Jordan Molnar is a gold mine when it comes to the PDC Spa line. We had them do the site prep for our hot tub and the crew were outstanding. We are completely thrilled with the hot tub and we can not wait to have our in-ground pool installed by Spaulding next spring!Thank you Spaulding!!
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November 2023 by Kristen Chambers
Spaulding Pool & Spa has been incredible to work with. I have relied on this company for over a year now, and their professionalism and attention to detail has been remarkable. Jordan, Andrew, and team are always courteous and address my questions with respect and care. Even though I did not purchase my swim spa from Spaulding, this company continues to show courtesy and talent in taking care of the issues I was having as well as superior turnaround time on the swim spa to be operating efficiently as possible. I highly recommend Spaulding Pool & Spa!
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November 2023 by Kevin Poupore
Recently purchased a barrel electric sauna…Jordan, Barry and all the people at Spaulding Pool and Spa are the best…they installed a pad (very well done) placed the sauna on the pad with 22 of their best men (it was big but not THAT big)…had Josh Collins (electrician) wired it into my panel and it was good to go…looks great next to my deck …and it IS very nice …very well made…highest quality heater etc…even an upgraded light …makes my house feel like a resort!…Thanks to Jordon Molnar and team at Spaulding Pool and Spa.
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October 2023 by Kelsey
I rented the mobile sauna for a birthday weekend! It was one of the easiest birthday surprises to pull off as Spaulding's Pool & Spa did all of the hard work. They delivered the sauna, provided wood for the weekend, gave me a quick instructional on how it worked, started the initial fire, brought a fire pit and even provided Adirondack chairs. Communication with Barry and Jordan was easy as they both were very responsive to my initial inquiry and all of my follow up questions.
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September 2023 by Lydia Brown
Wonderful experience with Spaulding Pool & Spa! We are loving our new PDC hot tub! We are so glad we added the lighting package that Jordan recommended. It really adds to the ambiance. We highly recommend Spaulding Pool & Spa! Thanks for an amazing experience! We know we will be well taken care of for years to come!
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August 2023 by Turina Dufrane
Jordan and Andrew were exceptionally helpful and informative throughout the process of purchasing and setting up our new spa. They are always quick to get back to us when we have questions, and I know they will be there in the future for any issues that may arise. I highly recommend Spaulding Pool & Spa to anyone considering a pool or spa for thier home; choosing a locally owned small business is always the better choice! Thank you for your help and fantastic customer service!
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August 2023 by 349 Painting LLC
Spaulding Pool and Spa are awesome! We had a bad leak in our hot tub that no one else was willing to look at, except one other contractor. Despite the problem being a real headache, they didn't give up and made sure we were back in the water quick! They also did it for a fraction of what "the other guys" wanted. 5 star all the way!!
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August 2023 by Diane Stevens
Awesome service, awesome product! I really enjoyed my experience with Spaukding Spas. They work hard to make sure you are an educated buyer. I bought the Biscayne hot tub and I love it.
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July 2023 by Michael Ladoceour
We went from simple liner replacement to major renovation. I think what got us through it was Jordan, Nate, and crew seemed to take a personal interest in getting our pool back for use. We had to make decisions on a solution that we didn't like, but the finished job has turned out great. They are a hard working team and we're happy with the end result. Jordan even learned how to say our last name, not sure if that's good or bad...
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July 2023 by Jess
I started shopping for a new hot tub in March. I went around to the local hot tub dealers in person and asked a bunch of questions.My favorite interactions though was with Spaulding.The owner came over directly and answered all my questions. Had a 40 minute conversation where we went over pricing, features, model styles, warranty, take away old hot tub, fees, let me sit in several tubs, etc.In the end I decided to go with a PDC spa. What sold me was a combination of price, warranty, and style. But what tipped me the most in that direction was Spaulding themselves. Of all the dealerships I talked to they gave me the most confidence that if I needed work done that they would be the right people to work on it.I ordered my spa on April 22nd and it was delivered on May 20th. I had wanted specific cabinets and specific colored fiberglass and so an order was placed directly at the factory.It arrived at the dealership on thursday and was installed the next day.Andrew and his workers were amazing. They removed my old tub and installed the new one in about an hour.Due to my own patio issues my cover lift was not able to be installed.But Spaulding graciously offered to hold the lifter until it can be installed.I will update after it is installed as well.
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July 2023 by ScottnRobin L
Jordan and his experienced team guided us through the process of planning for and purchasing an in-ground pool. Installation was timely with great attention to detail. The finished project exceeded our expectations! We would highly recommend Spaulding Pool & Spa.
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June 2023 by Laurie Swinwood
We were very impressed with Jordan and his crew when they replaced our liner. They were professional, courteous and meticulous in making sure that everything was just perfect. They answered all our questions and Jordan even went out of his way to drive back to Canton to fix our filter when it acted up. We highly recommend Spaulding pools!
